Bakery / Deli Manager Trainee

Harps Food Stores•Mccomb, MS

11d•Onsite

About The Position

The Bakery/Deli Manager Trainee is responsible for delivering exceptional customer service and supervising the store. This role involves managing all aspects of the bakery and deli department, including operations, staffing, inventory, merchandising, food preparation, and risk management. The trainee is expected to adapt to changing conditions, coach and mentor associates, resolve conflicts, and solve problems effectively. A strong focus on quality, safety, and building positive relationships with customers and colleagues is essential. The ultimate goal is to support the Harps' Mission Statement by exceeding customer expectations and maintaining a reputation for competitive prices, product quality, freshness, friendly service, and cleanliness.

Requirements

Must be at least 18 years of age.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to move, lift, carry and place merchandise and supplies weighing less than or equal to 25 pounds without assistance.
Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight.
Stands and/or walks continuously throughout shift.
Visually locates merchandise and other objects, as well as verifies information, often in small print.
May be exposed to inside work with variations in heat, cold, dust and humidity.
May be exposed to cleaning solvents or other chemicals.
May be exposed to allergens such as latex, eggs, nuts, soy and wheat.
Employment at Harps may be contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check and criminal background check.

Nice To Haves

High school diploma or G.E.D. equivalent preferred.
Prefer one year previous work supervisory experience in bakery, restaurant, or food service operation.

Responsibilities

Manage bakery/deli department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Manage replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Manage merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department zoning procedures.
Manage fresh food preparation and production including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters.
Monitor, manage and be responsible for the department’s execution of all employee, customer and equipment safety programs, standards and training requirements.
Proactively manage and monitor the department’s potential risk liability and take immediate action to avoid any negative consequences.
Adapt to different conditions, demonstrating flexibility and comfort with change and transition.
Coach and mentor people by bringing out the best in them, providing resources, coaching, experiences, and support, and allowing opportunities to take risks and learn from mistakes.
Facilitate the resolution of conflict between others, seeking to understand viewpoints and balancing competing priorities.
Clearly define issues and use critical thinking skills and logic to obtain answers.
Consistently produce and emphasize the need to produce high-quality products and services while being aware of safety issues and following procedures.
Initiate, develop, and foster relationships with others, taking a personal interest in their ideas and treating them fairly, respectfully, and sincerely.
Demonstrate responsible behavior, thoroughness of work, and dependability, including compliance with policies, attendance, dress code, and safety.
Understand and deliver excellent customer service by removing barriers and following the SMILE Program guidelines.
Demonstrate and act in accordance with sound values, beliefs, and business ethics; be honest.
Act consistently in accordance with organizational values, modeling high standards of behavior.
Hold self accountable with a "no excuses" approach to attitude, performance, and results, working in the best interest of the company.
Act on initiative without being prompted, handle problems with minimal guidance, and take action quickly.
Anticipate and recognize customer needs, strive to exceed expectations, and use customer information to improve products and services.
Encourage an atmosphere of teamwork, support others, facilitate their work, and defend them when appropriate.
Show a high concern for the rights, values, and worth of others, treating them fairly and consistently.
Support the Harps' Mission Statement by striving daily to exceed customer expectations.