Bakery/Deli Clerk
About The Position
The Bakery/Deli Clerk prepares and presents bakery and deli products while delivering exceptional customer service. The role helps maintain a safe, clean, welcoming department, supports sales and profit goals, and monitors product quality and food-safety standards. The clerk assists customers with product recommendations, questions, specials, and requested portions, and supports department operations through preparation, packaging, labeling, stocking, inventory, and equipment care. The position also promotes the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.
Requirements
- Customer service skills.
- Effective communication skills.
- Knowledge of basic math.
- Ability to obtain a current food handlers permit once employed.
- Ability to work cooperatively in a fast-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary.
Nice To Haves
- Bakery or deli experience is helpful.
- Retail experience.
Responsibilities
- Prepare bakery or deli items according to customer requests using appropriate equipment.
- Offer product samples and inform customers about bakery and deli specials.
- Provide fresh products in requested or reasonably close portion sizes to help prevent shrink.
- Recommend bakery or deli items and answer customer questions about products and store locations.
- Use bakery and kitchen equipment according to company guidelines, including refrigerators, freezers, slicers, ovens, stoves, computerized scales, fryers, steamers, and robot coupes.
- Prepare foods according to temperature logs and cooking instructions; measure, prepare, and mix ingredients according to recipes.
- Prepare, package, label, stock, and inventory ingredients and merchandise.
- Check freshness and product quality, review sell-by dates, and take appropriate action.
- Report product ordering or shipping discrepancies and inventory discrepancies to the department manager or appropriate management.
- Maintain proper temperatures in cases and coolers and maintain temperature logs.
- Stay current with present, future, seasonal, and special advertisements and maintain knowledge of department products.
- Promote trust and respect among associates and help create a welcoming environment for customers.
- Follow food-safety regulations and guidelines and comply with safety procedures; identify unsafe conditions and notify store management.
- Inspect equipment as part of preventive maintenance and report items needing repair.
- Notify management of customer or employee accidents.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
- Handle customer and business information honestly and with integrity; follow directions and seek assistance as needed.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential functions of the position with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
