Lawrence - Bakery Cooperator PT
About The Position
We are excited to add a new member to our small team of hard-working and talented bakers! Punctuality and reliability are a must. Some background in food service is preferred and bakery experience is great but not required—we will gladly train the right person. Cooperators are entry level positions at the co-op. These team members work closely with department Specialists and Managers to consistently meet the needs of shoppers in a fast-paced service environment. Bakery Cooperators report to the Bakery Manager. They prepare, bake and package muffins, scones, pies, breads, and cookies according to established recipes, procedures - maintaining the high-quality standards of the department. They demonstrate exceptional communication and customer service skills.
Requirements
- Punctuality and reliability are a must.
- Past work record reflects dependability and integrity
- Flexibility of schedule to adapt and respond to the needs of the department.
- Exceptional customer service skills
- Proven ability to follow through on commitments, prioritize and reprioritize as necessary
- Excellent interpersonal and customer relationship skills
- Must have the ability to read written and interpret verbal or demonstrated instructions; write identifying information and make requests verbally or in writing
- Must be able to solve practical problems and work towards solutions
- Must be able to perform simple addition and subtraction, as well as counting and recording
Nice To Haves
- Some background in food service is preferred
- Bakery experience is great but not required
Responsibilities
- Collaborate with department Specialists to execute daily tasks within the department including opening, mid, and closing duties as assigned
- Provide exceptional, prompt and friendly service in person and over the phone
- Comply with safety procedures and identify unsafe conditions; report all safety risks to store management (ex: items in need of repair, customer or employee accidents, safety risks or issues including robbery, theft, or fraud).
- Support training of new staff members by modeling best practices and established department procedures
- Assist with ordering, inventory, and other duties as assigned
- Gain and maintain knowledge of cooperative ownership and business model practices
- Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.
- Stay current with present, future, seasonal and special promotions and ads.
- Reports to work as scheduled and on time.
- Prepare and bake muffins, scones, pies, breads, and cookies according to department recipes and procedures, maintaining and demonstrating quality standards of the department
- Package, stock out and face product, keeping displays looking abundant
- Serve and assist customers, explain products, ingredients, flavor, taste and preparation
- Take phone and in-person bakery orders from customers
- Follow, maintain and perform safety and sanitation procedures; throughout all shifts.
- Ensure that all production, inventory, prep, and display cases are properly stored, labeled, and rotated.
- Assist with management of bakery inventory and ensuring supplies are fresh and high quality
- Assist in writing of production and packaging lists
- Maintain a neat, clean and safe department and equipment, including coolers, backstock and other storage spaces
- Communicate effectively with co-workers, engage in huddles and discussions of sales reports
Benefits
- 20% employee discount
- vacation and paid time off accrual
- medical, dental, vision insurance (at 30+ hours per week)
- free life insurance (at 30+ hours per week)
- pet insurance
- 401(k) retirement plan with up to 3% match
- birthday and service anniversary recognition
- free company paid LTD
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
