Bakery/Coffee Shop Assistant Team Leader
Metropolitan Market•Sammamish, WA
•$27 - $28•Onsite
About The Position
Team Leaders lead by example training all of our Bakery/Coffee Shop team members on ensuring guest service expectations are consistently achieved on a department-wide basis. Our Bakery/Coffee Shop Department enjoys engaging with guests through prompt fulfillment of customer orders, sharing knowledge about our delicious bakery and coffee offerings, and ensuring our wonderful self-serve areas are clean and well-stocked. We seek outgoing, friendly individuals to help us deliver tasty, fresh bakery and drink items to our guests!
Requirements
- High level of self-motivation and initiative
- Able to problem solve
- Proven success working in a diverse team environment
- Demonstrated ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines
- Excellent time management and organizational skills
- Deliver exceptional guest service
- Strong interpersonal and oral communication skills
- Strong leadership skills
- Comprehensive product information
- Creative merchandising and display skills
- Knowledge of food safety, HACCP/Department of Health guidelines
- Two years Barista and food service experience
- One year of supervisory experience
- Three years of customer service experience
- Valid Washington State Food Workers Card to begin work
Responsibilities
- Demonstrate genuine enthusiasm and sincerity; customize approach to meet customer needs and build rapport through individualized service.
- Anticipate customer needs and questions related to products; actively work to remain knowledgeable and current in areas of responsibility, including product knowledge (e.g., product tasting, cutting-edge trends, product use research, and vocabulary development). Effectively follow-through with customer item requests, questions, and concerns.
- Maintain high-quality standards in product management and presentation.
- Planning and executing Bakery/Coffee Shop merchandising, displays and pricing.
- Assist with effective ordering of all products for the Bakery/Coffee Shop Department.
- Establish sales, gross profit, labor and supply budgets for the Bakery/Coffee Shop.
- Lead and readily participate in product promotions and focuses.
- Train all Bakery/Coffee Shop Department team members, providing performance feedback and coaching.
Benefits
- Competitive pay
- 20% team member discount
- Medical, dental, vision insurance (very low cost to team members)
- Health savings accounts (subject to qualified medical plans)
- Flexible spending arrangements (subject to qualified medical plans)
- Company-funded disability and life insurance
- Employee Assistance Program available to all team members
- Retirement plans available to all team members
- Generous paid time off benefits
- Sick/safe leave provided consistent with local and state requirements
- Reduced cost ORCA Card program for King County team members
- Education support
- Career development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
