About The Position

To assist customers in their shopping experience by producing, stocking and packaging bakery items in the most efficient, friendly, and courteous manner possible. This is a non-exempt position.

Requirements

  • Must obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development as listed on the Cosentino’s Learning Plan.
  • Know and implement the Cosentino’s Customer Service Standards.
  • Know department products, procedures and policies to accurately and courteously answer customer questions.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.

Nice To Haves

  • A high school diploma or equivalent is preferred.

Responsibilities

  • Assist customers in their shopping experience by producing, stocking and packaging bakery items.
  • Fill orders at the bakery counter courteously and efficiently.
  • Merchandise products creatively and appealingly, and keep display cases clean and full.
  • Meet or exceed productivity standards.
  • Follow rotation procedures to ensure stale or outdated product is not used or purchased by customers.
  • Follow instructions for breaking out next day’s product and ensure all special orders are addressed.
  • Ensure the bakery is stocked, cleaned and ready for the next shift or day’s business.
  • Keep work area and department clean and safe for customers and coworkers.
  • Comply with all health regulations, sanitation guidelines and safety procedures.
  • Operate, clean and maintain all equipment safely and competently.
  • Promote sales by suggesting additional products or services.
  • Resolve customer complaints in a professional manner and recognize when to involve management.
  • Unload incoming shipments of bakery ingredients and neatly stock them in designated areas.
  • Complete additional tasks identified by management, assist other stores or departments as needed and gain new skills when necessary.
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