Bakery Clerk | Availability Needed 4 am to 9 pm

Good Food Holdings Companies • Portland, OR

17h • $19 - $25 • Onsite

About The Position

New Seasons Market, now part of Good Food Holdings, is a regional specialty grocer committed to serving communities with high-quality products and great service. We aim to build community through good food and celebrate diverse backgrounds and experiences. This role prepares coffee, beverages, and pastry products, stocks, packages, labels, and slices bread and bakery products, and provides exceptional customer service while contributing to a positive and collaborative team environment.

Requirements

• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers, and vendors to create a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, uses equipment safely. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• All staff must complete and maintain all required food and work safety trainings and/or certifications.
• Previous customer service, food service, retail, or grocery experience preferred.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Skills to work independently, effectively manage own time and multi-task in a fast-paced environment.

Responsibilities

• Prepares Bakery department for store opening and closing.
• Assists customers with product selection, shares product knowledge, and makes recommendations based on customer needs.
• Prepares coffee and other beverages to customer and vendor specifications.
• Prepares, wraps, weighs, tares, prices, and presents Bakery department products.
• Builds displays and arranges department products for attractive presentations, highlighting featured/unique/seasonal items.
• Stocks, rotates, and faces products with attention to product quality and expiration dates.
• Handles damaged and spoiled product according to company policy.
• Receives and unloads merchandise; checks quality, count, and condition. Communicates any issues to management and merchandising team.
• Maintains cleanliness, organization, and rotation of all areas, products, and supplies.
• Maintains accurate pricing and signage that meet merchandising standards.
• Completes customer special orders thoroughly and provides follow-through as needed.
• Understands and complies with shift-specific guidelines, tasks, and responsibilities.
• May participate in inventories and ordering.
• Maintains awareness of current ads, promotions, holidays, and events.
• Demonstrates familiarity with products in department, with ability to continue learning.
• Notifies department manager or Manager On Duty of any situations relating to customer service, safety, productivity, security, or any other situation that may have an adverse effect on the store.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
• 401(k) program (for staff 21+ years old after 60 days)
• Accrued PTO
• Paid holidays (depending on schedule and tenure)
• Supplemental leave pay (parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed