Bakery Clerk

Italian Centre Shop•Sherwood Park, AB

5h•Onsite

About The Position

Full-Time Bakery Clerk at our Emerald Hills location (700, 8005 Emerald Drive) in Sherwood Park, AB. Join us in our mission to Connect community through food and cultural experience. Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job.

Requirements

High School Diploma or GED from an accredited school system or program is preferred
A minimum of one-year experience in a customer focused role
Excellent listening skills and communication skills, both verbal and written
Ability to work in fast paced environment
Ability to work under pressure, while maintaining a professional image
Ability to learn quickly
Work independently with little direct supervision
Have a well-balanced concern for both task and people
Have a genuine concern for needs of customers

Responsibilities

Greet and serve customers in the bakery department in a timely manner
Answer customer questions and provide advice regarding products
Communicate customer requests to their Bakery Clerk Supervisor and/or Dept. Manager
Use electrical printers to price appropriate bakery item with accuracy
Package baked good for customers
Take customer calls and process bakery orders in a timely and efficient manner
Stock and maintain bread wall and bins
Suggestion Selling
Ensure pastry counter is always full of products; cookies, cakes, squares, danishes, etc.
Portion, box, and/or wrap various pastries, cakes, pies, squares, breads, etc.
Assist bakers by preparing various products, cookies, cakes, rolls, etc.
Wash and clean baking supplies by following sanitation and cleaning procedures
Check products and identify damaged or expired goods and document in shrink binder
Clean display cases and shelves according to company standards
Assist in cleaning the bakery area, coolers, floors, oven, etc.
Actively participate and encourage peers to engage in the Italian Centre Way
Follow all policies and procedures within the department
Present and maintains a safe work environment
Adhere to food safety and handling procedures
Communicate with Café department on bakery items to ensure café does not run out
Keep work area clean and presentable
Complete other duties assigned by management
Promote a positive company image by actively engaging with employees, customers, suppliers and the community
Represent ICS both in and out of the store
Share their ideas or observations with Supervisors in regard to new items or trends in the market
Other duties as required