Bakery Attendant

CoralTree Hospitality•Boston, MA

2d•Onsite

About The Position

The primary scope of the Bakery Café Attendant position is to provide an extraordinary guest experience, in a high volume “take out” Bakery Café. By providing quality products and exceptional service to hotel, office, and transient guests while creating a relaxing and enjoyable atmosphere.

Requirements

Exceptional customer service skills
Effective verbal communication skills
Skilled in cashier/cash handling procedures
Exceptional customer service skills
Skilled in cooperating and working in a team player
Ability to work through and successfully manage stressful situations
Committed to delivering a high level of customer service
Excellent grooming standards
Ability to work under pressure
Ability to work on their own
Positive attitude
Good communication skills
Hospitality experience preferred
Experience working with diverse cultures and backgrounds preferred
Experience with high volume “counter” food service
High School diploma, general education degree or international equivalent preferred.
Fluency of the English language is strongly preferred.
Ability to understand and compose instructions, memos, and short correspondence.

Responsibilities

Proving exceptional customer service to our guest in a timely manner
Ability to emotionally connect with guests, greet them by name and anticipate their needs
Smile
Handle cash transactions according to Seaport’s Cash Handling policy.
Attention to detail when merchandising café products and offerings
Perform as a team and be a positive role model
Always ensure product freshness and quality
Ability to restock storerooms neatly while rotating products to ensure freshness
Keep all work areas clean and sanitary
Assist in food preparation as needed
Set-up and closing Bakery Café according to café standard practice
Complete assigned side-work check list in a timely manner
Complete all cleaning checklists in timely manner
Ensure that all orders are processed within a timely manner
Assist in the training of new team members
Always maintain Department of Health standards for food handling
Responsible for practicing, managing, and promoting our Mission and Values so that it becomes an intricate part of the everyday operation.
Completes any duties or projects assigned by the Management.
Maintain regular attendance in compliance with hotel standards.
Adhere to hotel rules and regulations for safe and efficient operations.
Foster a culture of trust and respect.
Live Seaport Hotel’s Core Principles: Seek to warmly greet everyone, Engage in active communication, Anticipate guest needs, Promote creativity and connections, Openly inquire about guest satisfaction, Respond with passion and commitment, Thank each guest and each other