Bakery Associate
About The Position
The Bakery Associate is responsible for delivering “best in class” customer service to all guests at the bakery counter and on the sales floor. The Bakery Associate is responsible for packaging, pricing and labeling bakery products for the case and the sales floor, ensuring shelves are stocked and rotated and the department is clean and well organized. Our Values: Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!” Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand. Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.
Requirements
- Must be a minimum of 16 years of age due to required operation of bakery equipment
- Eagerness to interact with customers
- Strong sense of team – ability to anticipate the needs of the team
- Ability to work at a fast paced and efficient manner
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
- Excellent time management, prioritization and organization skills
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift up to 50 pounds
Responsibilities
- Serve customers in the Bakery Department while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
- Answer questions regarding bakery products and ingredients
- Assist customers in selecting bakery products and offer suggestions as needed
- Fill and maintain the bakery case
- Package, price and label items for the sales floor
- Stock and rotate bakery products on the sales floor
- Take and fulfill bakery orders via phone and in person
- Complete daily cleaning duties in the Bakery Department
- Assist Bakers with pouring batter, panning bakery items and preparing product for baking as needed
- Assist with the training and mentoring of new associates in the Bakery Department
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
- Assist with all other Bakery Department duties as needed
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
