Bakery Assistant Department Manager

Hy-Vee•Springfield, MO

5d•Onsite

About The Position

The Bakery Assistant Department Manager partners with the Bakery Department Manager to oversee daily production, lead and develop the team, and ensure the cases are always stocked with the best product possible. This role involves assigning tasks, reviewing production schedules, training new employees, and stepping in to lead when needed. The contributions of the Bakery Assistant Department Manager have a real impact on both the team and the customer. This role is for an experienced bakery professional with strong leadership skills and a drive for results.

Requirements

Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer and team experience
Ability to lead, train, and support a bakery team in a fast-paced production environment
Ability to solve practical problems and make sound decisions with a variety of variables and limited standardization
Apply math skills including fractions, decimals, and percentages in day-to-day tasks
Ability to stay organized and manage multiple production schedules and priorities simultaneously
Communicate clearly with customers, team members, and vendors and provide basic direction and guidance
Handle confidential information including ads, gross profit percentages, wages, sales, pricing, and employee information with discretion
High school diploma or equivalent experience
Over one year up to three years of similar or related experience preferred
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance
Continuously stand and walk on hard surfaces for extended periods
Ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)
Work in cooler or freezer environments for extended periods
Ability to safely use sharp knives and blades to cut, trim, or grind product
Ability to operate a cardboard baler or compactor
Perform repetitive motions associated with dough mixing, scaling, and proofing
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise

Responsibilities

Deliver outstanding customer service by greeting every customer warmly, assisting with their needs, and handling and resolving customer concerns promptly and professionally
Check orders for the day, set up a timeline and production schedule, and assign tasks to bakers and department employees upon arrival
Review the daily production list with the team, organize production flow, and create a second schedule for additional product needs as required
Review product for freshness and pull by stale date; ensure display case product is rotated and replenished throughout the day
Review day of week for gross potential and plan ahead for upcoming sales weeks, events, and production needs
Create the closing list for the evening crew and assign duties to part-time staff as needed
Ensure department standards are consistently met across production, cleanliness, and customer service
Train new employees and support the ongoing development of the bakery team
Instruct, assign, and review the work of others; coordinate activities and allocate personnel as needed
Assume management responsibilities and order product and supplies in the absence of the Department Manager
Fill in for absent employees during the production day as needed
Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
Follow Hy-Vee’s dress code, hygiene standards, and all department and company guidelines
Pitch in with other tasks or special projects as they come up