Bakery Assistant Department Manager

Hy-Vee • Cedar Rapids, IA

2d • Onsite

About The Position

Responsible for assisting the Bakery Department Manager to present the freshest, most innovative, and best quality products at a competitive retail price to customers. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Requirements

• Must be 18+
• Ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages
• Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
• High school or equivalent experience and over one year up to three years of similar or related experience.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
• Checks orders for the day and sets up a timeline and production schedule.
• Reviews the status and appearance of product for freshness and pulls by stale date.
• Assigns tasks to bakers upon arrival.
• Reviews daily production list with department employees and assigns tasks for completion.
• Organizes and helps where additional production is needed for the day.
• Creates second production schedule for additional product, reviews with department employees, and assists in production as needed.
• Ensures department standards are met.
• Reviews the product status and creates closing list for evening crew.
• Assigns duties to part time crew as needed.
• Reviews day of week for gross potential.
• Reviews future sales weeks and plans for events/production.
• Ensures display case product is rotated and replenished.
• Trains new employees.
• Handles and satisfies customer issues.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Assumes management duties in absence of Department Manager
• Orders product and supplies as needed.
• Fills in for absent employees for the production day
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED