Baker

MOSCOW FOOD CO-OP INCMoscow, ID
$15 - $17Onsite

About The Position

The Moscow Food Co-op Bakehouse is seeking a Baker to join our team! This role is responsible for preparing and baking a wide variety of goods, fulfilling special orders, prepping ingredients, and ensuring products are attractively merchandised. Bakers also support a clean, safe, and sanitary kitchen environment and deliver baked goods to our downtown Co-op, Campus Co-op, and wholesale partners.

Requirements

  • Commitment to the mission and goals of the Moscow Food Co-op.
  • High school diploma or equivalent; bakery experience preferred
  • Motivated, energetic, outgoing, self-directed, positive, adaptable team player.
  • Excellent communication and problem solving skills.
  • Highly motivated with a sense of urgency and the ability to work in a fast-paced environment at all times with all levels of employees; able to work on a team or independently.
  • Organized and able to handle multiple demands; Reliable and dependable.
  • Basic computer and math skills
  • Operate kitchen machinery (oven, mixer, scales, etc).
  • Hold or obtain a current food safety card for the state of Idaho.
  • Willingness and ability to meet the changing requirements of the job.
  • Regular, predictable attendance including, weekend, evening and holiday work required
  • Must be 18 or older to work in the bakery.
  • Ability to stand for long periods and work in close quarters with other people.
  • Must be able to lift 50 lbs.
  • Ability and skill to operate bakery and kitchen equipment.

Nice To Haves

  • Previous baking, food production, or culinary experience preferred, but we are willing to train the right candidate.
  • Baker 2 is an experienced baking position and requires two years of baking experience in a high volume production style bakery and/or culinary degree preferred.

Responsibilities

  • Prepare, bake, and decorate a variety of breads, pastries, cookies, cakes, and other baked goods according to recipes and quality standards.
  • Ensure products are fresh, visually appealing, and ready for customers each day.
  • Follow food safety, sanitation, and proper food handling procedures at all times.
  • Maintain accurate production records, ingredient usage, and product labeling.
  • Monitor inventory levels and communicate ingredient and supply needs.
  • Assist with product rotation, storage, and minimizing waste.
  • Keep bakery equipment, workstations, and production areas clean and organized.
  • Work collaboratively with bakery team members to meet production goals and customer demand.
  • Provide friendly and helpful customer service when assisting customers with bakery questions or special orders.
  • Support seasonal offerings, new product development, and special bakery projects as needed.
  • Drive the Co-op vehicle to deliver products to multiple locations.
  • Support team success by being punctual, reliable, and proactive in planning absences.
  • Prepare consistent high quality baked goods and met production deadlines.
  • Prep ingredients for upcoming day/week as scheduled.
  • Complete special orders as needed.
  • Proficiently use ingredients, bakery equipment and follow established procedures.
  • Practice and be knowledgeable of all Food Safety and Sanitation rules.
  • Use local, seasonal, and organic ingredients whenever possible.
  • Ensure cases are full and attractive.
  • Properly label and date foods in coolers.
  • Maintain accurate production and waste log records.
  • Work well with team members.
  • Follow instructions of supervisors.
  • Maintains and encourages an atmosphere of enthusiastic customer awareness with an emphasis on providing fast, friendly, courteous customer service.
  • Treats all customers and coworkers with dignity and respect.
  • Assists the Bakery Department by wrapping, packaging, and pricing all products.
  • Follows proper packaging and product handling procedures.
  • Products are given the correct label for product identification, allergy identification, and PLUs for cost.
  • Duties include maintaining presentable and adequately filled shelves.
  • Able to answers phones and takes special orders.
  • Controls freshness by coding all products and pulling out of code merchandise daily.
  • Responsible for following Moscow Food Co-op code dating procedures for all in-store bakery products.
  • Prevents sale of out-of-date products.
  • Must be self-motivated, energetic and customer service oriented.
  • Ensures cleanliness and sanitation of bakery equipment, utensils, bake-ware, and work area.
  • Ensures a safe work environment.
  • Follows company guidelines for setting up and maintaining the stock, cleanliness and appeal of product show cases, display tables, and special displays.
  • Follows proper signing procedures.
  • Helps customers with special orders for cakes and other bakery items.
  • Assists bakers preparing and displays product for sampling.
  • Offer tastes, samples, suggestions for purchase and ways to prepare baked goods.
  • Responsible for staying informed on the price, ingredients, and availability of products.
  • Keeps baker informed of inventory levels of labels, packaging materials, and products to ensure a constant supply of products.
  • Helps close the bakery according to operational guidelines.
  • Completes all other duties as assigned by the Bakery Manager.
  • Work with other staff to keep bakery area clean and sanitary and review checklists daily for cleaning tasks.
  • Keep equipment in good working order and notify managers of needed repairs.
  • Stock and rotate supplies.
  • Leave workspace clean and ready for following shifts
  • Maintain a clean and organized workspace throughout shift.
  • Wash dishes as assigned.
  • Drive the delivery van and delivery product to other co-op locations and vendors as assigned.
  • Maintain facility cleanliness, including cleaning bathrooms, break room, and outside of building as assigned.
  • Maintain personal hygiene through conscientious hand washing and clean appearance; wears apron, covers hair, and follows other aspects of the Dress Code Policy
  • Maintain the highest possible safety and sanitation for the preparation and serving of food under the guidelines set by the State of Idaho Health Department.
  • Properly dispose of and record food waste in waste logs.
  • Record damaged and out of date products promptly and accurately.
  • Assist in scheduling staff as needed/ helping to fill holes and find subs.
  • Conduct training of new staff as assigned by the manager and provide feedback.
  • Provide ongoing coaching of new staff to help them meet Department performance standards.
  • Give input in evaluations of department staff to manager.
  • Assist manager in creating agendas and facilitating department meetings and huddles, ensuring information documented in the log book.
  • Help coordinate sampling of bakery product to promote it throughout the community.
  • When there is no supervisor or manager on duty, make appropriate decisions as necessary.
  • Be a problem solver and communicate actions taken.
  • Ensure flow of communication between bakers and management.
  • Demonstrate excellent customer skills, both internally and externally; Follow the 10-4 service rule.
  • Make yourself available to customers; greet each customer promptly with a smile.
  • Handle customer complaints and questions courteously.
  • Coordinate with all supervisors and leads to address customer concerns, questions or thoughts. i.e., refunds, oops coupons, angry customers, broken machinery etc.
  • Help customers place special orders.
  • Accurately and completely record special orders and ensure the forms are delivered for processing.
  • Communicate directly and professionally, following the Moscow Food Co-op Coworker Conduct Commitment.
  • Stay up to date on information in department log books and other communication.
  • Answer and route phone calls according to Moscow Food Co-op procedures.
  • Keep a working phone and personal email address for necessary communication from the Co-op.
  • Report customer suggestions, comments, and complaints to Mod and Department Manager.
  • Work cooperatively with others in the department and throughout store
  • Maintain excellent attendance and punctuality; arrive 5 minutes early for scheduled shifts.
  • Take breaks according to department and store policy.
  • Requests time-off according to department and store policy, arranges subs for scheduled shifts and subs when needed.
  • Follows the direction of the Manager on Duty (MOD).
  • Maintain accurate use of the time system, substitute for other staff as needed
  • Ensure a safe working environment for all staff and customers.
  • Assist with training new staff when appropriate
  • Carry out established opening and closing procedures.
  • Complete Co-op-wide trainings as required.
  • Attend all inventories, dept. meetings, and all-staff meetings.
  • Participate in department and store-wide initiatives such as Open Book Management and others as they occur.
  • Offer suggestions and information about products.

Benefits

  • 20% store discount
  • Participation in our 401(k) plan
  • Employee Profit Sharing
  • Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance
  • Short-term Disability Insurance
  • Accident and Hospital Insurance
  • Telemedicine and Mental Health Services
  • Dental Insurance
  • Short-term Disability Insurance
  • Accident and Hospital Insurance
  • Telemedicine and Mental Health Services
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