Baker I - Dollywood Theme Park - Full Time Seasonal

All Career•Pigeon Forge, TN

1d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Baker I who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Baker I will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. This position is responsible for food preparation, storage, and product rotation which comply with expected Dollywood quality, quantity, presentation, and state and local health department requirements. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Must be at least 18 years of age
High school diploma or equivalent
Two years of bakery operation experience required
Able to successfully complete ServSafe Manager Certification within 30 days of start date
Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
Must successfully complete a post-employment offer background check and drug screen
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must have professional appearance with good personal hygiene
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must be able to communicate effectively with Guests and Hosts using approved communication methods
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
Must promote and support a team environment by cooperating and helping co-workers
Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
Able to comprehend instructions, retain information, and follow recipes
Ability to move about in confined areas
Able to have manual dexterity to do detailed work
Able to make decisions by analyzing information allowing on-the-spot correction of guests concerns
Ability to recall information
Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods
Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests
Ability to walk, sit, or stand for long/short periods of time
Able to reach high and low to get supplies

Nice To Haves

Culinary degree in Baking/Cake Decorating preferred

Responsibilities

Produces and decorates high quality bakery items including: homemade breads, muffins, cookies, cakes, pies, danish, etc.
Acts as quality assurance inspector, ensuring food is of high quality
Enforces bakery production schedules to ensure the proper amount of product is on display at all times
Provides guests with professional showmanship via observation window overlooking the production area of the bakery
Enforces preparation/food handling standards which ensure proper portion control
Ensures all products are presented to guest in a visually appealing and appetizing manner
Ensures procedures are in place in regards to labeling, dating, and/or rotating standards including the usage of day dots, FIFO (First In First Out), etc.
Guides Hosts in learning proper food preparation, portion control, and storage of all bakery products
Follows proper procedures for inventory, portion control, ordering, scheduling, and maintaining work area cleanliness
Maintains proper sanitation, scrub, sweeping, dishwashing, mopping, trash removal, etc.
Hosts may be asked to work past their scheduled shift; on slower days Hosts may be sent home after 3 hours or called off for the day
Be available and willing to work at different locations across the Dollywood Properties
Able to train and monitor Baker II and Baker III
Follows all Authorized Operator Training Procedures
Complies with state and local health department regulations as well as Culinary Services departmental policies
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests
Knows, understands, & enforces the use of the “Start Fresh” program when necessary
Knowledgeable of proper cooking temperatures and hold times and is responsible for taking and recording food temperatures hourly
Responsible for completing credit card transactions in compliance with the Payment Card Industry Data Security Standards
Learns and understands the Culinary Services Check 5
Hosts are expected to be able to answer guest questions concerning Park layout and menu item availability
Management reserves the right to change and/or add to these duties at any time