PS Baggage Service Driver

GRUPO EULEN USA•Brownsville, FL

5d•Onsite

About The Position

The Baggage Service Driver is responsible for safely transporting baggage and supporting premium ground handling services for high-profile individuals and VIP travelers. This role requires operating company vehicles on the airport ramp, handling baggage with care and professionalism, and maintaining exceptional customer service standards in a fast-paced aviation environment.

Requirements

High school diploma or equivalent preferred
Valid Driver’s License required
Must be eligible to obtain and maintain a SIDA badge
Previous ramp, baggage handling, aviation, or ground handling experience preferred
Experience operating vehicles or equipment in an airport or outdoor operational environment preferred
Familiarity with airport safety procedures and baggage handling operations is a plus
Ability to speak, read, and understand English required
Must be able to pass the driving report
Strong communication and customer service skills
Ability to work professionally with high-profile individuals and maintain confidentiality when necessary
Must be able to work rotating shifts, including weekends, holidays, and overtime as operationally required
Ability to work in a fast-paced environment while maintaining safety and attention to detail
Professional appearance and adherence to company grooming and uniform standards
Must successfully pass a criminal background check and drug screening prior to employment

Responsibilities

Safely transport baggage between designated airport ramp areas, aircraft, terminals, and service locations
Load and unload passenger baggage, oversized items, and specialty luggage while ensuring proper handling procedures
Provide white-glove baggage support for VIP and high-profile travelers with discretion and professionalism
Operate baggage carts, tugs, and company vehicles in compliance with airport safety regulations
Conduct pre-operation inspections of vehicles and equipment and report any maintenance or safety concerns immediately
Maintain clear communication with dispatch, supervisors, and operational teams throughout the shift
Ensure baggage is accurately handled and delivered within required service timelines
Follow all ramp safety procedures, including aircraft approach/departure protocols and PPE requirements
Assist with baggage reconciliation and verification when needed
Maintain cleanliness and organization of baggage areas, equipment, and workspaces
Provide excellent customer service while interacting with passengers, airport personnel, and airline representatives
Comply with all company policies, airport regulations, and security requirements
Perform additional operational duties as assigned by leadership