Baggage Handler - Driving

SP Plus • Phoenix, AZ

14h • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it’s everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

• High School Diploma or a combination of experience and education.
• The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
• Maintains positive attitude.
• Responds to requests for service and assistance.
• Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Exhibits sound and accurate judgment.
• Reacts well under pressure.
• Ability to read, write and interpret the English language.
• Ability to respond to common inquiries or complaints from customers.
• Speaks clearly; Listens and gets clarification; Responds well to questions.
• Writes clearly and informatively; Able to read and interpret written information.
• The employee must be able to lift and move up to 75 pounds regularly.
• The employee must be able to move in a relatively quick manner.
• Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.

Responsibilities

• Transfer luggage on and off of shuttle buses as travelers arrive and depart
• Ensure travelers follow the correct path into the terminal or onto the shuttle buses
• Comply with all safety, security, quality standards and procedures by SP+ Transportation and by regulatory authorities
• Assist customers within the facility or as directed by the facility manager/supervisor
• Resolve customer complaints independently or with the aid of a supervisor
• Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts
• Ensure highest level of customer service when providing baggage handling services to travelers
• Perform any additional duties assigned by supervisor or facility manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED