Provides services behind the counter, including baggage handling, transfer of baggage and oversized transfers, and assistance in the processing and transport of passenger luggage. The role guarantees service to the client's airlines/airports in accordance with contracts and within the agreed budget level. It requires compliance with customer service skills as provided via training, and full familiarity with procedures behind counter management, aviation safety, security procedures, and safety procedures.
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Career Level
Entry Level
Education Level
High school or GED