Bag Porter

Menzies Aviation Careers•El Segundo, CA

1d•Onsite

About The Position

The Bag Porter is responsible for assisting passengers with baggage handling and transportation throughout the airport terminal. This role provides excellent customer service while ensuring luggage is moved safely, efficiently, and professionally in compliance with airport safety and security procedures.

Requirements

High school diploma or GED
Must be 18 years of age or older
Ability to work in a fast-paced and time-sensitive environment
Strong attention to detail and organizational skills
Ability to follow written and verbal instructions
Basic communication and teamwork skills
Reliable attendance and punctuality
Must have reliable telephone and transportation
Flexibility and the ability to adapt to changing priorities and situations
Respectful, supportive and Friendly approach
Ability to stand, walk, bend, kneel, and work for extended periods
Ability to lift up to 75 pounds
Ability to work indoors and outdoors in varying weather conditions and airport operational environments
Must be able to take verbally direct in English
Must be able to read, write, understand and carry out instructions in English
Must pass pre-employment physical and drug tests
Must pass a pre-employment background check
Must meet necessary requirements to obtain a security sensitive identification badge
Must be in proper uniform or business attire as directed by company officials
Identification badges must always be visible
Adhere to company policies and procedures and participate in achievement of company objectives

Nice To Haves

Previous airline experience
Previous customer service, hospitality baggage handling experience

Responsibilities

Assist passengers with loading, unloading, and transporting luggage throughout the airport terminal
Provide exceptional customer service by greeting passengers professionally and assisting with questions or directions
Transport baggage using carts, trolleys, or other airport equipment
Ensure luggage is handled carefully to prevent damage or loss
Support passengers with special needs, elderly travelers, or families requiring assistance
Maintain awareness of airport safety, security, and operational procedures
Keep work areas, carts, and equipment clean and organized
Communicate effectively with airline staff, supervisors, and other airport personnel
Report damaged baggage, safety concerns, or suspicious items immediately
Follow all company policies, TSA regulations, and airport guidelines
Work efficiently in a fast-paced, high-traffic environment
Perform other duties as requested