Badge Checker

Phoenix • Huntsville, AL

6d • Onsite

About The Position

Responsible for the day-to-day operation of a reception desk or door entrance to a secure building on a military facility. Answers and responds to phone calls and e-mail messages. Checks credentials for persons entering the building, ensures that visitors are verified and recorded in a logbook, and ensures that visitors are escorted into the building by the designated escort. Greets visitors at the front door or from the reception desk at the assigned building. Ensures that persons entering the building have adequate credentials. For visitors without credentials, ensures that individuals show identification (photo ID) and sign the visitors' log. Contacts the staff in the building by phone who will be escorting the visitor. Ensures that visitors exiting the building sign out on the log, and return their visitor’s pass. Answers phone at reception desk and routes calls to appropriate individual. Reads and responds to e-mails from supervisors and customers. Some positions require driving to and from various locations on a Military facility.

Requirements

• High School Diploma or GED preferred.
• One or more years of experience in an office setting.
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Working knowledge of answering phones and greeting visitors.
• Must have an active Secret Security Clearance.
• Must be able to complete a background check and receive favorable pre-employment drug screen results.
• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading.
• Ability to effectively build and maintain positive working relationships with management, customers, and peers.
• Superior listening, verbal, and written communication skills.
• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations.
• Ability to move safely about the work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.
• Ability to be ambulatory up to 1 hour per day, for securing doors at the end of the shift.
• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment in an effort to maintain a safe work environment.

Nice To Haves

• Experience with security regulations required for working in secure buildings

Responsibilities

• Greets visitors at the front door or from the reception desk at the assigned building.
• Ensures that persons entering the building have adequate credentials.
• For visitors without credentials, ensures that individuals show identification (photo ID) and sign the visitors' log.
• Contacts the staff in the building by phone who will be escorting the visitor.
• Ensures that visitors exiting the building sign out on the log, and return their visitor’s pass.
• Answers phone at reception desk and routes calls to appropriate individual.
• Reads and responds to e-mails from supervisors and customers.
• Some positions require driving to and from various locations on a Military facility.

Benefits

• Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”
• All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in another protected group.
• We are a Drug-Free Workplace.
• Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED