Backserver

MOMOFUKU•New York, NY

23h•Onsite

About The Position

Momofuku Back Servers are the representatives of the restaurant to guests. Bartenders are responsible for guiding guests through the Momofuku experience. Momofuku Back Servers are expected to give service that is knowledgeable, approachable, efficient, energetic, and thoughtful while upholding company standards and values in a busy, fast paced environment.

Requirements

Minimum 2 years of serving and bartending experience in high volume environments
Strong beverage knowledge and a passion for the service industry
Excellent communication and interpersonal skills
Must possess exceptional work ethic, strong attention to detail, and a collaborative attitude
Receptive to constructive criticism and performance feedback
Ability to demonstrate quick thinking and adaptability in a constantly changing environment
If hired, you will be required to show proof of vaccination.

Responsibilities

Oversee and guide guest’s complete dining, bar, and restaurant experience
Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
Full knowledge of food and beverage menu items including the major components of a dish/drink; this may include ingredients and their source, simple descriptions of unfamiliar ingredients, preparation, and/or execution of correct food and beverage service
Ensure proper table maintenance, including water service, pre-bussing, etc.
Ensure food and beverage arrive to guests quickly and correctly; and confirming guest satisfaction
Maintain the cleanliness of bar tools and bar areas
Ensure guests are charged correctly and receive proof of payment in a timely manner
Assist in maintaining the cleanliness of service tools and service areas
Communicate respectfully with chefs (and kitchen team) as necessary
Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
Engage management for any guest issue or complaint
Stocking and preparing bar service related items
Uphold Momofuku standards of quality when assembling alcoholic beverages for guests
Adhere to grooming and dress code standards
Adhere to all company service standards and protocols
Confident and correct use of POS system for order entry and payment processing
Ring in take-out/to-go orders
Take payment for to-go orders
Distribute take-out/to-go order to the customer