Backserver (Seasonal Part-time) - Soho Warehouse DTLA

Soho House & Co.•Los Angeles, CA

9d•Onsite

About The Position

At Soho House, the Backserver is responsible for representing the highest standard of service and acting as a respected example for their peers. As a Backserver, you will coordinate daily setup and resetting of tables according to the seating plan, in addition to delivering food quickly and professionally to guests in line with proper standards of service. A successful Backserver will possess high levels of organization, keen attention to detail, follow-through, and the ability to multitask and prioritize needs while maintaining composure, focus, and productivity.

Requirements

Minimum of 1-2+ years of Food & Beverage experience
Strong communication and people skills while also being cognizant of the bottom line and supporting the team to ensure we optimize the opportunity to generate various revenue streams
Ability to multitask and work in a fast-paced and demanding environment that doesn’t sacrifice quality with quantity
Flexible schedule and ability to work nights, weekends and holidays when needed
Tips certified and POS knowledge

Responsibilities

Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders
Accommodate special requests from guests or alternative solutions that better suit business needs or advise management to further assess and provide options
Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported.
Adhere to health and safety policy (allergy procedures) as well as all Company processes, procedures, and standards and local, state, and federal law as applicable
Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section
Clean and stock server alley and bar area
Knowledge of the menu, with the ability to make suggestions when asked by members and/or guests
Performs other duties as assigned by supervisor/manager