Backroom Supervisor

Habitat Charlotte Region•Cornelius, NC

23h•Onsite

About The Position

One of the leading affordable housing nonprofits in the area, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation and financial literacy training. As a Backroom Supervisor in our ReStore, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Requirements

Basic computer skills
Basic math or POS experience
Strong verbal and written communication skills
Management and Customer Service experience
Show initiative
Ability to stand for extended periods of time
Ability to move merchandise throughout the store
Ability to perform repetitive movements over long periods of time
Ability to lift 50lbs. with assistance
Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
Ability to obtain Forklift Certification and operate a forklift on a regular basis
Ability to climb steps to Forklift cab
Requires minimal supervision
Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management
Report to the Store Manager
Dependable transportation to work

Nice To Haves

People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply.

Responsibilities

Ensure all items are researched, accurately ticketed and safely moved to the sales floor in a timely manner
Collaborate with store leadership regarding the priority, timing, and placement of incoming donations/merchandise
Responsible for working with all donation drivers regarding the loading and offloading placement of donations
Guarantee safe and prompt handling of merchandise and donations according to processes, policies, and procedures
Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock
Provide supervision and a safe and clean environment for employees, volunteers and customers
Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others
Assist in ensuring that each customer receives outstanding customer service
Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public
Document and conduct Corrective Action as needed
Key-Carrying Supervisor responsible for independently opening and closing the store, and cash handling procedures
Operate a cash register periodically, as needed
Ensure a meaningful volunteer experience
Represent Habitat in a positive manner to all donors, customers and others you come in contact with
Regular and reliable job attendance and adherence to schedule
Maintain a presentable appearance, including ReStore appropriate attire
Ability to adhere to Habitats Code of Conduct policies and other policies
Habitat for Humanity of the Charlotte Region-related tasks as requested by supervisor