HomeGoods Backroom Coordinator

The TJX Companies, Inc. • Blue Springs, MO

1d • Onsite

About The Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. The HomeGoods Backroom Coordinator is responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. This role also ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. The coordinator role models exceptional customer service, creates a positive internal and external customer experience, and promotes a culture of honesty and integrity while maintaining confidentiality. They orchestrate truck delivery, prioritize merchandise processing, and train and mentor Associates on merchandising and processing principles. The position involves ensuring merchandise is properly tagged, hung, secured, and coded, communicating with the Coordinator on Duty for efficient flow of goods, and monitoring team productivity. Additionally, the coordinator organizes and rotates back stock, maintains merchandising philosophy and signage standards, and ensures compliance with recycling and hazardous waste programs. They also communicate effectively with management and Associates, provide and accept feedback, partner on training needs, ensure adherence to policies, promote credit and loyalty programs, support shrink reduction goals, and promote safety awareness.

Requirements

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail experience
• 6 months of leadership experience

Responsibilities

• Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
• Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
• Role models exceptional customer service
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Trains and mentors Associates on merchandising and processing principles
• Ensures merchandise is properly tagged, hung, secured, and coded
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitors productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• Medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• Health care FSA (for those who meet service or hours requirements)
• Life insurance (for those who meet service or hours requirements)
• Short/long term disability (for those who meet service or hours requirements)
• Paid parental leave (for those who meet service or hours requirements)
• Paid holidays/vacation/sick (for those who meet service or hours requirements)
• Auto/home insurance discounts (for those who meet service or hours requirements)
• Scholarship program (for those who meet service or hours requirements)
• Adoption assistance (for those who meet service or hours requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees