Backroom coordinator -NOW HIRING (LEADERSHIP POSITION)

TJMaxx•Charlotte, NC

1d•Onsite

About The Position

Sierra at TJX Companies is seeking a Backroom Coordinator, a leadership position responsible for executing receiving and merchandising standards. This role involves ensuring Associates process merchandise efficiently and effectively, while also contributing to an excellent customer experience through engagement and maintaining a clean, organized store. The Backroom Coordinator models exceptional customer service, promotes a culture of honesty and integrity, and orchestrates truck delivery, prioritizing merchandise processing onto the sales floor. They will train and mentor Associates on merchandising and processing principles, ensure proper tagging and coding of merchandise, and communicate with the Coordinator on Duty for efficient flow of goods. This role also involves monitoring team productivity, coaching as necessary, organizing back stock, maintaining merchandising standards, and ensuring compliance with recycling and hazardous waste programs. Accurate and effective communication with management and Associates regarding priorities and progress updates is crucial. The position also involves providing and accepting recognition and feedback, partnering with management on training needs, and ensuring adherence to labor laws, policies, and procedures. Additionally, the Backroom Coordinator will promote credit and loyalty programs, support store shrink reduction goals, and promote safety awareness.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail and 6 months of leadership experience

Responsibilities

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Creates a positive internal and external customer experience
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
Trains and mentors Associates on merchandising and processing principles
Ensures merchandise is properly tagged, hung, secured, and coded
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
Monitors productivity of team and coaches as necessary
Organizes and rotates back stock for easy replenishment
Maintains and upholds merchandising philosophy and signage standards
Maintains all organizational, cleanliness and recovery standards for the backroom area
Ensures compliance with recycling and, where applicable, hazardous waste programs
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned