backroom coordinator

TJX CompaniesDavis, CA
$18 - $18Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. This role ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. The Backroom Coordinator models exceptional customer service, creates a positive internal and external customer experience, and promotes a culture of honesty and integrity while maintaining confidentiality. They orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor, and train and mentor Associates on merchandising and processing principles. The role ensures merchandise is properly tagged, hung, secured, and coded, and communicates with the Coordinator on Duty to ensure efficient flow of goods to the sales floor. They ensure Associates complete tasks and activities according to the store plan, prioritizing as needed, and monitor the productivity of the team, coaching as necessary. The Backroom Coordinator organizes and rotates back stock for easy replenishment, maintains and upholds merchandising philosophy and signage standards, and ensures all organizational, cleanliness, and recovery standards for the backroom area are met. They also ensure compliance with recycling and, where applicable, hazardous waste programs. This role communicates accurately and effectively with management and Associates when setting and addressing priorities, provides progress updates, and provides and accepts recognition and constructive feedback. They partner with Management on Associate training needs to increase effectiveness and ensure adherence to all labor laws, policies, and procedures. Additionally, they promote credit and loyalty programs, support and participate in store shrink reduction goals and programs, and promote safety awareness and maintain a safe environment. Other duties may be assigned.

Requirements

  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail experience
  • 6 months of leadership experience

Responsibilities

  • Executing receiving and merchandising standards
  • Ensuring Associates are processing efficiently and effectively, and working as a team
  • Creating a positive internal and external customer experience
  • Promoting a culture of honesty and integrity; maintaining confidentiality
  • Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Training and mentoring Associates on merchandising and processing principles
  • Ensuring merchandise is properly tagged, hung, secured, and coded
  • Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensuring Associates complete tasks and activities according to store plan; prioritizing as needed
  • Monitoring productivity of team and coaching as necessary
  • Organizing and rotating back stock for easy replenishment
  • Maintaining and upholding merchandising philosophy and signage standards
  • Maintaining all organizational, cleanliness and recovery standards for the backroom area
  • Ensuring compliance with recycling and, where applicable, hazardous waste programs
  • Communicating accurately and effectively with management and Associates when setting and addressing priorities; providing progress updates
  • Providing and accepting recognition and constructive feedback
  • Partnering with Management on Associate training needs to increase effectiveness
  • Ensuring adherence to all labor laws, policies, and procedures
  • Promoting credit and loyalty programs
  • Supporting and participating in store shrink reduction goals and programs
  • Promoting safety awareness and maintaining a safe environment

Benefits

  • Associate discount
  • EAP
  • smoking cessation
  • bereavement
  • 401(k) Associate contributions
  • child care discounts
  • cell phone discounts
  • pet insurance
  • legal insurance
  • credit union
  • referral bonuses
  • 401(k) match
  • medical/dental/vision
  • HSA
  • health care FSA
  • life insurance
  • short/long term disability
  • paid parental leave
  • paid holidays/vacation/sick
  • auto/home insurance discounts
  • scholarship program
  • adoption assistance
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