Full Time Backroom Coordinator
About The Position
The Backroom Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck delivery and prioritizes merchandise processing onto the sales floor. They train and mentor Associates on merchandising and processing principles, monitor team productivity, coach as needed, and work with the Coordinator on Duty and management to maintain an efficient flow of goods and address training needs. The role also organizes back stock, upholds merchandising and signage standards, maintains backroom cleanliness and recovery, and ensures compliance with recycling and applicable hazardous-waste programs. The position promotes honesty, integrity, confidentiality, safety, credit and loyalty programs, and store shrink-reduction goals. It includes communicating priorities and progress, giving and receiving feedback, and ensuring adherence to labor laws, policies, and procedures. Other duties may be assigned.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Able to work effectively with peers and supervisors as a team player.
- Capable of lifting heavy objects, with or without reasonable accommodation.
- Able to train others.
- 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Execute receiving and merchandising standards and ensure Associates process merchandise efficiently and effectively as a team.
- Create a positive internal and external customer experience; engage with customers and role-model exceptional customer service.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
- Monitor team productivity and coach Associates as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards in the backroom.
- Ensure compliance with recycling and, where applicable, hazardous-waste programs.
- Communicate priorities accurately and effectively with management and Associates and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking-cessation assistance
- Bereavement benefit
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those who meet service or hours requirements
- Medical, dental, and vision coverage for those who meet service or hours requirements
- Health savings account (HSA) for those who meet service or hours requirements
- Health care flexible spending account (FSA) for those who meet service or hours requirements
- Life insurance for those who meet service or hours requirements
- Short- and long-term disability coverage for those who meet service or hours requirements
- Paid parental leave for those who meet service or hours requirements
- Paid holidays, vacation, and sick time for those who meet service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
