Part Time Backroom Clerk

Hy-Vee, Inc.•Eldora, IA

4d•Onsite

About The Position

Provides prompt, efficient and friendly customer service. Receives product, verifies invoices, delivers product to the appropriate department in a prompt, efficient, friendly and safe manner. At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Requirements

Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
High School or equivalent experience.
Six months or less of similar or related experience.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Works with company’s subsidiaries to receive product.
Ensures receipts and takes to accounting in a timely manner.
Unloads products from truck and ensures placement in a non-intrusive area.
Uses forklifts (electric and manual) to unload trucks and place in backroom.
Delivers items to the appropriate department.
Checks invoices for accuracy and signs vendor paper work.
Receives all vendor orders.
Coordinates the receipt and lock up of controlled items, e.g. (liquor, cigarettes).
Works with returned items, writes up items with drivers, ensures the signed receipts are returned to the accounting office in a timely manner.
Maintains area for sale items to ensure convenience for the management team (displays, etc.)
Maintains a clean and orderly backroom.
Ensures cardboard and trash areas are clean daily.
Aware of store needs, specifically in the grocery department.
Works with the internal customers in a timely and efficient manner.
Works in a safe and efficient manner to reduce product damage and spoilage.
Works for the store department to do small equipment repairs.
Maintains cleanliness outside of store to the dock area.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Delivers product to outside customers (general public as needed).
Answers questions from outside customers and helps whenever necessary.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.