Backroom Attendant
About The Position
The Salvation Army Family Thrift Store in Lawrence, KS is seeking a reliable, hands-on Backroom Attendant to support donation processing and back-of-house operations. This role is essential to keeping our thrift store running smoothly and directly supports the life-changing work of the Adult Rehabilitation Center (ARC). If you enjoy physical work, helping others, and being part of a mission-driven team, this position may be a great fit for you. The Backroom Attendant is responsible for receiving, sorting, and processing donated goods while maintaining a clean, organized, and safe donation area. This role works closely with store leadership and production teams to support store productivity and donor satisfaction.
Requirements
- High school diploma or currently pursuing one
- Friendly, dependable, and customer-service oriented
- Basic computer and math skills
- Ability to follow instructions and problem-solve in a team setting
- Must be able to regularly lift 50 lbs and occasionally up to 100 lbs
- Comfortable working in variable temperatures and indoor/outdoor conditions
- Ability to stand for extended periods and perform physical tasks
- Strong English communication skills for donor and team interactions
- Basic computer skills and ability to learn new systems
- Basic math skills
- Ability to pass pre-employment background check
- Must be available for a flexible schedule including weekends, holidays and evenings
Nice To Haves
- Positive donor feedback
- Clean and organized donation area
- Meeting daily production goals
- Strong team collaboration
- Reliable attendance and punctuality
- Accurate donation tracking and receipting
Responsibilities
- Greet donors warmly and assist with unloading donations
- Maintain a clean, organized, and safe donation area
- Provide donation receipts and collect donor email addresses when applicable
- Sort, load, and unload donated goods according to center policies
- Power sort donations and support production processes (as applicable)
- Communicate courteously with donors regarding accepted and non-accepted items
- Suggest pickup services for large donations when needed
- Represent The Salvation Army with professionalism and a positive attitude
- Report accidents, property damage, or customer concerns promptly
- Follow safety procedures and lifting guidelines
- Work collaboratively with store and production team members
- Maintain availability for flexible shifts, including early mornings, evenings, Saturdays, and some holidays
Benefits
- Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.
- Prescription Coverage with Express Scripts – mail-order options for convenience and lower costs.
- Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.
- Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage for you and your dependents.
- Short- and Long-Term Disability Insurance through Unum, including income-protection buy-up options.
- Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.
- MetLife Pet Insurance available with preventive care options for your furry family members.
- Employee Assistance Program (EAP) offering 24/7 confidential counseling, legal, and financial resources.
- Paid Time Off (PTO) and Paid Holidays each year.
- Retirement Savings Plan (403b) with employer match eligibility.
- Opportunities for growth, training, and career development within one of the nation’s largest and most trusted nonprofits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
