Backroom Associate - Early Mornings

TJXFuquay Varina, NC
Onsite

About The Position

TJ Maxx is looking for individuals with availability starting at 5:00 am and requiring Saturday and Sunday availability for truck processing to join their morning truck stocking team. The ideal candidate will have an availability window preferably from 5 am to 2 pm. This role is responsible for supporting the backroom process, which includes breaking down and sorting new merchandise from the truck, preparing merchandise for the sales floor, and learning the sales floor and merchandising aspects to support getting merchandise out to the sales floor. The position offers opportunities for career growth and involves delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate will adhere to all operational, merchandise, and loss prevention standards and may be cross-trained to work in multiple areas of the store. The role models customer experience practices, supports a positive store culture, accurately handles customer transactions, promotes credit and loyalty programs, and maintains merchandising standards. The associate will accurately process and prepare merchandise for the sales floor, participate in store recovery, and maintain organizational, cleanliness, and recovery standards for the sales floor and the entire store. They will provide and accept recognition and constructive feedback, adhere to labor laws and policies, and support shrink reduction and safety awareness goals. Other duties may be assigned.

Requirements

  • Availability requirement starts at 5:00 am.
  • Requires Saturday and Sunday availability for truck process.
  • Possesses excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possesses strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Support our backroom process, breaking down and sorting new merchandise from the truck.
  • Prepare merchandise for the sales floor.
  • Learn the salesfloor and merchandising aspect to support getting merchandise out to the salesfloor.
  • Deliver a highly satisfied customer experience by engaging and interacting with all customers.
  • Embody customer experience principles and philosophy.
  • Maintain a clean and organized store environment.
  • Adhere to all operational, merchandise, and loss prevention standards.
  • May be cross-trained to work in multiple areas of the store.
  • Accurately ring customer purchases/returns and count change back to customer.
  • Promote credit and loyalty programs.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • EAP
  • smoking cessation
  • bereavement
  • 401(k) Associate contributions
  • child care & cell phone discounts
  • pet & legal insurance
  • credit union
  • referral bonuses
  • 401(k) match
  • medical/dental/vision
  • HSA
  • health care FSA
  • life insurance
  • short/long term disability
  • paid parental leave
  • paid holidays/vacation/sick
  • auto/home insurance discounts
  • scholarship program
  • adoption assistance
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