Background Investigator and Travel Coordinator

J&R Schugel Trucking, Inc.•New Ulm, MN

2d•Onsite

About The Position

This role is responsible for ensuring driver files are accurate, completed, and processed in a timely manner, as well as booking travel for new or current drivers. The Background Investigator works closely with Driver Recruiters to ensure each driver file is complete and ready for orientation or certification class. This position also involves coordinating travel and lodging for new hires and current drivers, managing travel spreadsheets, analyzing travel expenditures, and reconciling invoices.

Requirements

High School Graduate or General Education Degree (GED) equivalent.
1 or more years of administrative/clerical experience.
Experience booking hotels and transportation (i.e. flights, bus tickets, Amtrak, etc.).
Proficient knowledge of Microsoft Suite.
Ability to type a minimum of 35 wpm.
Able to read, write, and speak the English language fluently.
Strong organizational skills.
Highly detailed oriented.
Ability to multi-task in a fast-paced environment.
Good oral and written communication skills.
Must be customer service oriented.
Ability to collaborate with peers on and off-site.
Positive and professional attitude.
Familiar with or willing to become familiar with DOT regulations and rules as it pertains to the qualifications of driving a truck for the company.

Nice To Haves

Experience in the transportation industry strongly preferred.
AS/400 and Tenstreet experience strongly desired.

Responsibilities

Audits and reviews files to ensure compliance with J&R Schugel Trucking, Inc. and Department of Transportation (DOT) standards.
Ensures application is completed to its entirety.
Reviews employment information (DAC, PRE, and PSP) and confirms that all jobs are listed on the application.
Verifies the previous 3-year work history (including non-DOT employment) and ensures the last 10 years of previous employment is on the application.
Documents the attempts to obtain previous employment verifications and records three-good faith attempts from at least three different methods (i.e. fax, email, phone, etc.).
Reviews accidents on PSP and MVR. If there are any accidents reported, update the application to reflect the report. If accident report is needed tag Recruiter and BI Supervisor.
Reviews tickets and violations on PSP and MVR. If there are any tickets or violations reported, update the application to reflect the report.
Reviews criminal background records (i.e. Discover Plus/Supp Crim). If there is a criminal record that comes back adverse ensure that the application reflects the report, any red flags bring to the attention of the Recruiting Director.
Ensures employment verifications are completed to their entirety including the current/last employers after they are in orientation and CONFIA is signed by the driver.
Brings all questionable verifications to the attention of the BI Supervisor for review.
Sends any adverse information that comes back while driver is in orientation to the Director of Recruiting and BI Supervisor.
Ensures files are completed and accurate within 30-days of hire.
Maintains strict confidentiality for all sensitive information, including but not limited to social security numbers, drug screen results, physicals, medical information, addresses, phone numbers, etc.
Assists department with projects (i.e. welcome packets, postcards, campaigns, etc.).
Willing to assist other co-workers and work as a team to achieve company goals.
Coordinates with recruiters for booking travel and lodging for new hires to come to orientation by airplane or bus tickets.
Calls drivers when booking travel regarding their preferences and emails itineraries to necessary people and uploads into Tenstreet.
Coordinates with operations, human resources and safety department for travel arrangements and lodging for current drivers as needs arise.
Assists managing travel spreadsheet with updates of travel arrangements and emails daily to the distribution list.
Reviews and analyzes travel expenditures and makes suggestions to senior management on changes to the corporate travel policy to ensure the most effective travel arrangements are being made.
Assists Director of Recruiting in negotiating lodging rates with hotels near company facilities for drivers and office staff.
Reconciles and allocates invoices for vendors used for travel and lodging (i.e. hotels, Lyft, etc.).
Communicates with JRS shuttle driver on pick up times.
Reporting as requested.
Performs other duties as assigned or directed by Supervisor.