Backflow and Cross and Connection Coordinator

Orange Water And Sewer AuthorityNc, NC
Onsite

About The Position

OWASA is seeking a Backflow and Cross-Connection Coordinator to oversee our backflow and cross-connection program to ensure efficiency and reliability.

Requirements

  • High school diploma or GED, plus some specialized schooling, training or course work with at least three years of relevant experience to include a thorough understanding of plumbing, backflow prevention, and cross-connection control principles; and one year of experience managing a similar project or program.
  • Ability to obtain Backflow Prevention Assembly Tester and ORC certifications.
  • Valid NC driver's license.
  • Familiarity with local, state, and federal regulations related to water quality and cross-connection control.
  • Ability to clearly explain technical information to a diverse audience, including property owners and contractors.

Nice To Haves

  • Preference for Cityworks experience.

Responsibilities

  • Oversee Backflow and Cross Connection Program and other assigned regulatory compliance programs to ensure compliance with federal, state and local requirements.
  • Surveys of customer water services determine the possible degree of hazard for water and sewer system contamination or pollution.
  • Monitor, document, and track new installations, repairs, replacements, or change of use through direct, internal and local municipal online permitting outlets.
  • Conduct Site Inspections of completed installation for compliance and update GIS with backflow location and details.
  • Responds to customer inquiries regarding Backflow and Cross Connection Program.
  • Review development plans and permits with applicants to verify existing and new installations to ensure compliance with OWASA Backflow Cross-Connection Control Manual, Ordinance for the Control of Backflow and Cross Connections, and/or NC Plumbing Code requirements.
  • Maintains BSI System (OWASA’s compliance tracking vendor).
  • Coordinate with Distribution System Operator in Responsible Charge (ORC) and Customer Service team to monitor and enforce OWASA's backflow testing policies, investigate potential violations, and promote compliance.
  • Serve as a backup for answering customer calls with documenting service-related questions, and dispatching field staff as needed.

Benefits

  • Membership in the NC Local Government Employee Retirement System (pension plan)
  • 5% Employer 457 plan contribution
  • Retirement health savings account
  • Employer paid Health, Dental, Vision, Life insurance, Long-term Disability
  • Vacation, Sick, Personal, Bereavement, Parental Leave, and Recovery Leave
  • 12 Paid Holidays
  • Monthly Cell Phone Stipend
  • Educational Reimbursement and Bonus Pay for Additional Certifications and/or Education
  • Ability to transfer unused sick leave from previous NC Local Government or State agency employer
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service