Backend Software Engineer

Embedding VC•Palo Alto, CA
•Onsite

About The Position

LiveX AI is seeking a Backend Software Engineer to develop and enhance the backend systems behind its AI platform, which provides real-time, personalized customer engagement, faster problem-solving, and proactive support. The role involves designing scalable, efficient infrastructure for AI agents so they can deliver VIP-level service in every customer interaction.

Requirements

  • 5+ years of professional backend software engineering experience.
  • Proven expertise in Large Language Models (LLMs), Generative AI, or similar advanced AI technologies.
  • Hands-on experience with open-source LLM frameworks and tools, including deployment and optimization.
  • Proficiency with cloud services, especially Google Cloud, and API development.
  • Strong programming skills in Python and Go, with the ability to write clean, efficient, maintainable code.
  • Passion for using technology to drive business innovation and improve customer experiences.
  • Comfort working in ambiguous, rapidly evolving environments; proactive and adaptable.
  • Fast learner with a startup mentality who takes initiative in a dynamic, fast-paced team.

Nice To Haves

  • Experience with modern AI voice agent systems (strong plus).

Responsibilities

  • Design, develop, and maintain robust, scalable backend services that power AI-driven customer engagement solutions.
  • Implement and integrate AI models, including LLM technologies, to deliver personalized, seamless customer interactions.
  • Optimize backend systems for performance, scalability, and reliability to support real-time AI-driven workflows.
  • Collaborate with cross-functional teams, including marketing, sales, and product, to refine AI-powered solutions.
  • Stay current on emerging AI and backend technologies; propose and implement innovative solutions.

Benefits

  • Competitive salary and benefits package.
  • Career growth in a rapidly expanding sector.
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