Backend Engineer

Fathom

3d•$180,000 - $240,000•Remote

About The Position

We are looking for a backend engineer who is passionate about improving reliability, scalability, and efficiency of mission-critical services, and who is equally comfortable developing new services or tackling long-tail problems with existing services. As part of our team, you’ll play a critical role in improving customer experiences by scaling our services and contributing to our culture of innovation and continuous improvement. You’ll work closely with our backend, infrastructure, and application engineers, as well as our outstanding customer support team to deliver an unmatched customer experience.

Requirements

Proficiency with k8s and Go, including a strong understanding of garbage collection and profiling.
Familiarity with our tech stack (or equivalents): GCP/GKE, Linux, Docker, Ruby/Rails, Redis, ffmpeg
Experience in a SaaS or PaaS environment at our scale (currently 100s of millions of async jobs per week).
Curiosity-driven and pragmatic with a focus on delivering results
A generalist mindset with the ability to dive deep into a wide range of challenges
Resilience, attention to detail, and an ability to grind through complex problems
Openness to disagreement and commitment to decisions once made
Strong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiences
Independence in managing one’s workload and priorities

Nice To Haves

Experience with Cgo is a bonus.
Experience with video streaming at scale is a bonus.

Responsibilities

Contribute to our collection of highly-scalable services (some stateless, some stateful). Our services run in multiple regions, are engineered to support spiky but predictable workloads, and are deployed via multi-stage rollouts to build confidence in the correctness and efficiency of changes.
Use your background to understand and improve existing services under the supervision of existing team members
Analyze the cost models of our services and suggest areas of and strategies for new operational efficiencies
Lead the development of new services such as (1) a k8s operator to control a service’s lifecycle or (2) a cloud storage caching layer
Play a key role in technology evaluations and architecture evolution discussions
Harden and productize internally or externally developed libraries and services.
Work with our infrastructure and application engineers to re-evaluate the relationship between our backend services and our user-facing application, and drive improvements of scalability without introducing unnecessary friction