Backend Capability Product Specialist

CVS Health•Island, KY

3d•$106,605 - $284,280

About The Position

CVS Health is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are seeking a technically fluent and strategically minded Backend Capability Product Specialist to own the backend platform, API ecosystem, and third-party integration layer of our SaaS product suite. This role sits at the intersection of engineering, business strategy, and market intelligence — driving the development of scalable, interoperable systems that power both internal capabilities and external partner integrations. The ideal candidate combines deep SaaS platform expertise with a data-driven approach to prioritization — balancing market trends, ROI potential, and customer needs to build a backend that is a competitive differentiator. Experience with Healthcare technology, EHR/EMR systems, and health data interoperability standards is highly valued.

Requirements

At least 7 years of product management experience
4+ years focused on backend systems, APIs, or platform products
Proven track record delivering SaaS platform features at scale — ideally in a B2B or enterprise context
Deep understanding of RESTful API design, webhooks, async messaging, and modern integration patterns
Hands-on experience with API management platforms (e.g., Apigee, AWS API Gateway, Kong, MuleSoft)
Strong ability to build investment cases grounded in ROI modeling, market sizing, and competitive differentiation
Demonstrated experience leading API or platform product strategy — not just execution
Comfortable reading technical documentation, reviewing API specs (OpenAPI/Swagger), and participating in architectural discussions
Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Nice To Haves

Experience working in Agile/Scrum environments with engineering teams
Excellent written and verbal communication skills with the ability to tailor messaging from C-suite to engineering
Familiarity with EHR/EMR platforms such as Epic, Oracle Health (Cerner), Athenahealth, or Meditech
Working knowledge of HL7 FHIR, CDA/C-CDA, and healthcare data interoperability frameworks
Understanding of HIPAA, 21st Century Cures Act, and ONC information-blocking rules as they relate to API and data access obligations
Experience building or integrating with health information networks (HIEs, QHINs, or TEFCA participants)
Prior work with clinical workflows, care coordination platforms, or revenue cycle management (RCM) systems

Responsibilities

Own the product roadmap for backend systems, APIs, and data platform capabilities
Define API design standards, versioning strategies, and developer experience (DX) principles
Drive the vision for a scalable, event-driven microservices architecture in collaboration with engineering leads
Establish and govern API governance frameworks including authentication, rate limiting, and SLA commitments
Lead strategy and execution for third-party integrations, partner APIs, and marketplace ecosystem development
Identify and prioritize integration opportunities with EHR/EMR platforms (Epic, Cerner, athenahealth, etc.), payer systems, and health data networks
Collaborate with technical architects to evaluate and adopt interoperability standards: HL7 FHIR R4 / R4B SMART on FHIR Direct Messaging / TEFCA / QHIN participation
Manage the integration roadmap from vendor evaluation through production go-live and ongoing lifecycle management
Monitor and synthesize healthcare technology market trends, regulatory shifts (ONC, CMS), and competitive landscape to inform the backend roadmap
Evaluate emerging capabilities — including commercial AI model APIs (Google Gemini, Anthropic Claude, OpenAI GPT), generative AI integration, and real-time data streaming — and translate them into business-ready features
Build ROI-based business cases for platform investments, with quantified impact projections tied to revenue, retention, or efficiency
Partner with Sales, Customer Success, and pre-sales teams to understand unmet integration and API needs from the market
Serve as the primary product owner embedded with backend engineering squads — running sprint planning, backlog grooming, and stakeholder reviews
Translate complex technical requirements into clear, actionable product specs, user stories, and acceptance criteria
Act as the internal API product evangelist, enabling internal teams to leverage platform capabilities effectively
Define and track platform KPIs: API adoption, uptime, latency, integration success rates, and developer satisfaction