Back Server

Carver Road Hospitality•Las Vegas, NV

3d•Onsite

About The Position

The back server is responsible for assisting the front server in promoting guest satisfaction and providing high-quality service. This role involves following proper procedures such as inquiring about food allergies, providing information about specials, and conducting complete and timely food and beverage service while monitoring the guests' dining experience. The restaurant is a reimagining of the casino steakhouse, offering a contemporary interpretation with a focus on mid-century modern classic nostalgia, contemporary design, technology, and techniques. It features an expansive bar and lounge, a main dining room, and a terrace overlooking the Las Vegas Strip. The menu includes dry-aged American steaks, Japanese-certified Wagyu steaks, classic steakhouse staples, seasonal ingredients, playful presentations, and vegan selections. The beverage program includes an extensive wine list, a curated whiskey collection, and a unique cocktail experience.

Requirements

Previous server/hospitality experience.
Experience in a high-volume restaurant/ lounge.
Must be able to stand, lift and bend for extended periods of time.
Must be able to bend and lift to 50 lbs.
Role may include job duties or tasks requiring repetitive motion.
Exposure to hot kitchen elements or cleaning materials.
Must be able to work and remain focused in a fast-paced and ever-changing environment.
Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Responsibilities

Maintain professional appearance standards as directed in the Employee Handbook.
Anticipate and accommodate the needs of the guests while providing professional and exceptional service to ensure guest satisfaction.
Maintain general cleanliness of assigned stations and the entire venue.
Presents desserts or drink menus, answers questions, and make suggestions for all food and beverage items.
Informs guests of all food and beverage specials.
Required to solicit any allergy or dietary restrictions from each guest.
Accurately enter all orders into the POS system and follows proper cash/ card payment procedures.
Ensures the timely delivery of all food and beverage to the guests.
Possesses in-depth knowledge of all food and beverage menus and the company.
Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
Protects establishment, guests and employees by adhering to Department of Health and company sanitation standards.
Communicates the needs of the guests to Front-of-House and Back-of-House support staff, managers and chefs.
Properly sets-up floor and other opening/closing procedures as directed by management.
Performs opening, closing and side-work.
Reports all breakage, damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Updates knowledge by participating in staff training opportunities.
Portrays a positive and professional attitude.
Works as part of a team and provides help and support to all employees.