Back room associate

The TJX Companies, Inc.•Meridian, MS

1d•Onsite

About The Position

The Back Room Associate executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Associate coordinates truck deliveries and prioritizes processing merchandise onto the sales floor; trains and mentors Associates on merchandising and processing; ensures merchandise is tagged, hung, secured, and coded correctly; and works with the Coordinator on Duty to maintain an efficient flow of goods. The role monitors team productivity, organizes and rotates back stock, maintains backroom cleanliness and merchandising standards, and supports safety, recycling, hazardous waste, and shrink-reduction programs. It also communicates priorities and progress, partners with management on training needs, promotes credit and loyalty programs, and ensures compliance with labor laws and company policies. The position requires a flexible schedule, including nights and weekends, and the ability to lift heavy objects with or without reasonable accommodation. TJX describes its work environment as supportive and provides an open-door policy. Benefits are subject to applicable plan or program terms and eligibility requirements.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Capable of lifting heavy objects with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Coordinate truck deliveries and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.