Back Office Specialist & Receptionist

Jackson Sumner & Associates•Boone, NC

3d•$36,000 - $42,000•Onsite

About The Position

JSA is currently hiring for a Back Office Specialist & Receptionist on our Support Staff team. Our support staff plays a vital role in the company's day-to-day operations. Candidates with basic computer skills, strong attention to detail, and those excited to be part of team JSA are encouraged to apply. About Us: Jackson Sumner & Associates (JSA), a family-owned and operated company, is an Excess and Specialty Lines Broker that began in 1981 in Boone, North Carolina. Current Chairman, Wayne Sumner, started JSA with just one other employee and focused on Police Professional in North Carolina. Today, the company is led by our President & CEO, Danielle Wade, Wayne Sumner's daughter, has grown to over 80 employees, and has expanded our ability to write in North Carolina, South Carolina, Virginia, Georgia, Tennessee, and Maryland. JSA currently has offices located in Boone, NC and Richmond, VA and offers a wide range of products including property, casualty, automobile, garage, professional and personal lines. JSA is committed to quality service for our brokers and strong underwriting for our companies. Not only does our advanced technology set us apart from our competitors, but so do our people; we have some of the best in the industry!

Requirements

High school diploma or equivalent
Must possess strong verbal and written communication skills
Must possess basic computer knowledge and skills
Must possess the ability to work within a team environment and coordinate processes
Ability to maintain strict confidentiality
Must be able to prioritize and manage multiple tasks with various deadlines

Responsibilities

Process mail in and out of the office, including trips to the company PO box daily
Log applications into agency management operating system
Assist with phone coverage when needed
Maintain a professional relationship with internal staff, retail agents, and companies via written and phone communication and maintain excellent customer service to agents and customers
Participate in weekly staff meetings
Other duties as assigned