Back of House Supervisor - Georgetown

Pet Paradise • Georgetown, TX

2d • Onsite

About The Position

Pet Paradise is looking for “pet people” with leadership experience and growth potential to fill our open Resort Supervisor position. This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites. The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for our Grooming Academy to become a groomer, or canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do, and we care about giving you the tools to grow and succeed.

Requirements

• Considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
• Strong organizational, cash management, and sales skills
• Prior supervisory experience highly preferred
• Comfortable leading by example, including ‘hands-on’ task management
• Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
• Exceptional communication and interpersonal skills
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
• Valid driver’s license and ability to pass criminal background check
• High school diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience

Nice To Haves

• growth potential

Responsibilities

• Providing direct supervision of our Resort Associates and Playtime Coordinators including leading, training, and coaching associates based on company standards, policies, and guidelines
• Assisting the management team with training employees, assigning and directing work, coaching, and conducting employee performance reviews
• Reporting and documenting any potential hazards or behavioral problems involving guests or employees to the management team
• Maintaining cleanliness of suites and guest areas and feeding, exercising, and providing daily care for all guests
• Responsible for assisting new and existing team members in completing their required LMS courses and training guides
• Performing additional duties as required by the management team

Benefits

• Opportunity for ADVANCEMENT!
• Unleashed Leadership Academy
• Dog Training Academy
• Grooming Academy
• Complimentary Pet Day Camp
• 30 Days of Complimentary Pet Boarding (non-holidays)
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off (both full-time and part-time status)
• 401(k) Savings Plan with Company Match
• Health, Dental and Vision Insurance (full-time status)
• Employee Assistance Program (EAP) with added mental health benefit, available to all employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED