BA Intern - Orlando

Massey Services, Inc.•Orlando, FL

1d•Onsite

About The Position

Massey Services is a leading service company with a long history of providing quality service. We are seeking a BA Intern to identify business processes and practices for improvement, recommend business strategy, support the implementation of new business processes, train users on next-generation solutions, and project a quality image. This internship offers an opportunity to contribute to process optimization and strategic recommendations within a growing organization.

Requirements

Currently pursuing a degree in a relevant field (e.g., Business Administration, Information Systems, etc.).
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Commitment to truth, integrity, and teamwork.

Nice To Haves

Previous internship experience.
Familiarity with business process modeling tools.
Experience in creating training materials.

Responsibilities

Analyze operational and corporate procedures to identify areas for potential optimization and streamlining.
Visit corporate departments and service centers and observe repeated practices.
Study policies and procedures for inefficiencies, practices that do not scale with size, or slow and challenging routines.
Prioritize efforts to improve these areas.
Use knowledge of our business to identify new areas of investment and improvement.
Proactively recommend process improvement.
Identify and implement time-savers, automation, and error-prone, scalable processes.
Create documentation, including policy and procedure for new business strategies.
Support initial training and deployment of new applications, hardware, and other solutions.
Observe use, shadow staff, install hardware and software, coordinate with vendors, and perform other implementation-related tasks.
Create and conduct initial training for Field Training Managers and all team members.
Train peers to deliver long-term support for initiatives.
Provide support for initiatives identified for modernization.
Be committed to truth and integrity, never compromise, be consistent and fair.
Be committed to our Company’s image, as public perception of our people, vehicles, equipment and materials is essential to our success.
Be committed to teamwork; think “We” and “Us”.
Perform other duties as assigned.