B2B eCommerce Specialist - Amazon

Schleich USA inc.•Charlotte, NC

5h•Hybrid

About The Position

This is a hybrid role based on-site 3 days a week in our Charlotte, NC office with 2 days per week work-from-home flexibility. If you want an exciting role in the fastest-growing area of our international toy business, we would love to speak with you about joining Schleich’s team! Our Americas headquarters in Charlotte, NC is looking for a dynamic self-starter who is passionate about online retail, and enthusiastic about contributing to a growing business, to join our B2B eCommerce team.

Requirements

Bachelor's degree or equivalent experience plus 2+ years of Amazon platform experience required
Strong understanding of the Amazon Vendor Central Platform (must have)
High attention to detail with a proactive problem-solving ability and a strong sense of accountability
Strong project management skills and the ability to balance multiple priorities with appropriate level of communication and impeccable follow through
Strong analytical skills with the ability to interpret data, analyze trends, and draw actionable insights
Excellent communication and interpersonal skills with the ability to collaborate effectively across teams
Ability to adapt to and navigate changes in retailers’ policies, algorithms and tools
MS Office proficiency – especially Outlook and Excel (lookups, pivot tables, etc.)
Ability to adapt, pivot, and thrive in a fast-paced, complex, and ever-changing business environment

Nice To Haves

Experience with Walmart.com Supplier/Seller Center, Target.com, Rithum, Commerce Hub (or similar platform) preferred

Responsibilities

Serve as a key steward of product data, ensuring accuracy, completeness, and consistency of item setup across global online retailer marketplaces
Review and validate product information, attributes, product hierarchies, variation structures, and backend catalog data to support optimal product discoverability and performance
Conduct regular audits of catalog information to ensure compliance with retailer requirements and internal data standards
Identify data quality gaps that may negatively impact search visibility, buyability, reporting accuracy, or CX
Responsible for end-to-end product compliance management to ensure product lab tests and Child Product Certificates are created, submitted, and verified per account requirements to maintain active listings in a timely manner
Own Andon cord process to ensure product buyability
Own new item setups across online retailer platforms
Partner with the Digital Shelf Merchandising team to ensure PDPs are fully optimized to guarantee a positive customer experience
Monitor newly launched products to ensure successful activation, visibility, buyability, inventory availability, and merchandising execution
Track post-launch performance metrics including traffic, conversion, sales, inventory position, Buy Box status, and listing quality indicators
Evaluate launch readiness and identify operational or catalog-related issues that may limit performance
Partner with the National Account Manager to develop action plans for underperforming launches and growth opportunities
Provide ongoing reporting and recommendations to maximize product performance throughout the product lifecycle
Lead and support retail readiness and catalog optimization in partnership with our Digital Shelf Merchandising team and Ad Agency partner
Drive catalog and merchandising improvements to optimize CX and advertising strategies
Update brand store merchandising to correspond with key retail seasons, new product launches and/or key retailer marketing events
Analyze Amazon performance KPIs such as sales, traffic, conversion, availability, and share of search, translating insights into actions in preparation for the next key season
Work closely with NAM on executing operational tasks and ad-hoc projects for B2B accounts to identify and seize revenue opportunities
Implement e-commerce best practices and be a team ambassador, demonstrating an enthusiasm to educate cross-functional partners across the organization on B2B e-commerce