B-Technician - Mercedes Lynnfield

Asbury AutomotiveLynnfield, MA
Onsite

About The Position

Asbury Automotive Group is seeking a "B" Level Service Technician to join their team. This role involves understanding and completing routine repairs on customer vehicles, including general repairs and diagnosis with some assistance. The technician will perform light engine work, transmission, clutch, drive shaft, electrical system (starters and alternators), HVAC, and steering & suspension system repairs. The position offers competitive compensation and benefits, with opportunities for professional growth and development within a Fortune 500 company that is redefining the automotive dealership model through innovation and a strong focus on guest experience and team member well-being. Asbury has been recognized as a great place to work by Newsweek and US News & World Report.

Requirements

  • Previous automotive technician experience required
  • Must have basic tools
  • Must have great technical and mechanical skills
  • Must be a team player and have the ability to work repetitively on complex tasks
  • Must be a minimum of eighteen years of age
  • Must have a valid driver’s license
  • Must be able to pass pre-employment screening (background & drug test)

Nice To Haves

  • ASE certifications heavily preferred
  • Manufacturer certifications heavily preferred

Responsibilities

  • Understanding and completing routine repairs necessary for the repair of customer vehicles.
  • Performing general repairs and diagnosis with some assistance.
  • Performing light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, steering & suspension systems.
  • Making accurate use of the multi-point inspection form on each vehicle.
  • Documenting all work performed and recommended on assigned repair order.
  • Communicating with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
  • Maintaining technician proficiency as specified by Asbury standards.
  • Conducting road tests to determine work needed and to confirm work was successfully completed when necessary and practical.
  • Performing all levels of diagnosis and repair on vehicles.
  • Performing all levels of preventive/routine maintenance services.
  • Utilizing product and technical training as assigned by the manufacturer and management.
  • Participating in manufacturer-sponsored training programs and schools to continuously expand knowledge of new technology.
  • Maintaining manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores.
  • Completing the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
  • Reporting to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees.
  • Taking care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
  • Understanding and completing required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Complying with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information.

Benefits

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term disability plans
  • Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities
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