Azure Cloud Engineer III

Redwood Software

About The Position

At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together to foster wise decision-making that relies on data, experience, and collaboration. We seek self-motivated individuals who are open to an environment based on this teamwork and shared success. Our team works directly with our clients to create innovative solutions, challenge the status quo, and deliver first in class solutions. Our client-centric culture works to anticipate needs with an urgency to resolve issues and build long-term client relationships. We aim to expand our growing workforce with passionate individuals who are resilient in the face of uncertainty and possess a creative spirit, all while keeping the needs of our clients top of mind to foster individual and organizational success. Interested candidates must possess a desire for growth through continuous learning and feedback. The Azure Cloud Engineer III is primarily responsible for providing day-to-day administration and support on our Enterprise Support Team and our Azure customers. This position will work on resolving technical problems, perform maintenance related tasks, resolve security alerts, and perform all administration tasks within Azure and IAAS environments. This position will manage and maintain IAAS and DevOps environments and assist customers through their Digital Transformation initiatives converting web hosting from legacy hosted websites to serverless technologies and Infrastructure-as-Code while maintaining cost optimization and security best practices.

Requirements

Minimum 2-4 years IT experience supporting the infrastructure of Azure and IAAS environments
Experience implementing Microsoft IaaS services in a variety of distributed computing environments
Experience with JSON and PowerShell scripting
Experience with supporting and troubleshooting of the below technologies: Azure/O365, Azure Active Directory, Azure Databases (Azure SQL, Azure MySQL), Azure DevOps, ASR, Azure Cost Management, ATP, Azure Networking, Azure Storage, Compliance and Security, Duo and OKTA, Nutanix
Experience in managing, maintaining and supporting core Microsoft technologies and services: Windows Servers 2012 or above, Active Directory, DNS, NPS, IIS, etc., Microsoft SQL Server
Extensive Experience managing Intune Services
Understand the delineation between SysOps engineering and DevOps engineering
Ability to track all work and documentation within a ticketing system
U.S. Citizenship Required

Nice To Haves

Previous experience with fast-paced consulting or MSP environment a plus
Architect, design, develop and implement Cloud solutions in Microsoft Azure encompassing multiple specializations, platforms, and technologies
In depth knowledge of public cloud providers like AWS, Azure or other major vendors of public cloud
Strong knowledge of SAN and backup technologies
In depth knowledge of VMWare, Microsoft, HP, IBM, Cisco, VCE, Dell Systems and other major vendors of infrastructure technology
In depth knowledge of Veeam/Varonis/Druva
Implementation and regular review of Azure Advisor best practice recommendations
Regular review of Azure Monitor analytics and logs
Set up Best practice alerting within Azure and CloudChckr
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Microsoft exam AZ-500
Experience with JSON and PowerShell scripting
Automation
Leadership skills and mentorship skills
Ability to teach processes to engineers at the NOC/Service Desk in a positive and supportive way
Ability to share information with team members that will ensure their growth and development
Confidence and experience in front of customers
Strong ability to work in a team-based environment
Ability to be a self-starter and possess good time management skills
Ability to negotiate outcomes with clients and management team

Responsibilities

Evaluate environment for process improvement and make recommendations
Collaborate and communicate with other team members to provide good service and issue resolution
Providing Cloud consultation for MSP Clients
Create automated approaches and scripts for system administration tasks where possible and appropriate
Develop, support, and document automated build and configuration management processes
Optimizing Intune and autopilot
Develop and implement conditional access
Manage PKI Certificates
Manage Azure Active directory
Troubleshooting, management, and remediation of Azure tickets with a focus on Well architected framework
Regular review of cost optimization reports, make recommendations, and implement optimization tasks following change management processes
Day to Day management of Office 365
Deliver training on alert triage and remediation steps for the 24/7/365 NOC team and other Administrators and Engineers
Create and execute Change Management Requests following best practice
Participate in RFO documentation
Participate on on-call rotations
Ability to work weekends and/or off hours as necessary to meet clients' needs