Microsoft Azure Cloud Collaboration Center Tour Planner
About The Position
DXC is seeking a highly professional and detail-oriented Tour Planner to support the Microsoft Azure Cloud Collaboration Center in Redmond, WA. This role is responsible for coordinating, planning, and supporting executive-level and customer-facing tours, ensuring a polished, seamless, and high-quality experience for Microsoft stakeholders, customers, and visitors. The ideal candidate must demonstrate strong executive presence, discretion, professionalism, and the ability to operate confidently in a high-visibility environment. This position requires excellent organizational skills, strong communication, attention to detail, and the ability to manage logistics with minimal supervision.
Requirements
- Experience supporting executive, customer-facing, hospitality, visitor center, event coordination, or similar professional environments.
- Strong calendar, inbox, and scheduling management skills.
- Excellent written and verbal communication skills in English.
- Strong attention to detail and ability to manage multiple requests at the same time.
- Professional maturity, discretion, and good judgment when working around senior leaders, customers, and confidential discussions.
- Ability to operate independently while maintaining alignment with Microsoft and DXC stakeholders.
- Strong sense of ownership, punctuality, and reliability.
- Comfortable working onsite in a high-visibility corporate environment.
- Must be a U.S. Citizen or Permanent Resident due to ITAR regulations.
Nice To Haves
- Prior experience supporting Microsoft, technology, executive briefing centers, customer experience centers, or corporate showcase environments.
- Experience with Outlook, Microsoft Teams, SharePoint, Excel, and standard Microsoft 365 tools.
- Experience coordinating visits for senior executives, customers, partners, or external delegations.
- Familiarity with facilities coordination, catering logistics, and event readiness checks.
Responsibilities
- Manage and coordinate Azure Cloud Collaboration Center tour requests from intake through completion.
- Monitor and manage shared inboxes, calendars, scheduling tools, and booking workflows.
- Coordinate tour logistics, including timing, room readiness, stakeholder alignment, visitor requirements, and catering when needed.
- Serve as a professional point of coordination for Microsoft stakeholders, executives, business managers, and visitors.
- Maintain a polished, professional presence in an executive and customer-facing environment.
- Ensure the tour space is respected, prepared, and maintained according to Microsoft expectations.
- Report technology, facility, maintenance, or readiness issues promptly to the appropriate Microsoft or DXC contacts.
- Maintain documentation, templates, process guides, training materials, and operating procedures related to tour planning.
- Track tour activity and provide monthly reporting or status updates as required.
- Support continuous improvement of the tour planning process and visitor experience.
Benefits
- health insurance
- dental insurance
- vision insurance
- employee wellness
- life insurance
- disability insurance
- retirement savings plan
- paid holidays
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
