Awake Overnight Direct Support Staff

AdvocatesFranklin, MA
Onsite

About The Position

As an Awake Overnight Direct Support Staff, you play a critical role in ensuring individuals are supported, secure, and cared for during the quietest hours. This is an active overnight residential position for someone who is attentive, reliable, and motivated by making a meaningful difference —providing hands-on support, staying alert, and helping individuals feel safe, respected, and ready for the day ahead. At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Are you ready to make a difference?

Requirements

  • High school diploma or equivalent required
  • Strong communication, judgment, and interpersonal skills
  • Basic computer proficiency required
  • Ability to work independently and remain alert overnight
  • Valid driver’s license, reliable vehicle, and willingness to transport individuals

Nice To Haves

  • Experience working with the population preferred
  • Commitment to supporting culturally diverse populations strongly preferred

Responsibilities

  • Remain awake, alert, and responsive throughout the overnight shift
  • Ensure the health, safety, and well-being of individuals at all times
  • Assist with morning routines (hygiene, clothing, meals, and preparation for day programs)
  • Provide transportation to day programs as needed
  • Support household cleaning and maintenance tasks
  • Implement established treatment and support plans
  • Conduct and participate in safety drills, including fire drills and evacuations
  • Report health, behavioral, or psychiatric concerns to on-call staff
  • Complete accurate documentation, including shift notes and behavioral observations
  • Provide physical intervention in crisis situations when necessary
  • Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
  • Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies
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