Awake Overnight Assistant Supervisor

NFI Massachusetts, Inc.Wilmington, MA
Onsite

About The Position

NFI Massachusetts Inc., a non-profit human services agency, is seeking a compassionate and dedicated Awake Overnight Assistant Supervisor to join our team at Wilmington, MA. Our Milestone residential program supports youth who are in need of temporary out-of-home placement and serve a range of populations including adolescents and transitional age youth (ages 12–22) with emotional, behavioral, and mental health challenges, often with histories of complex trauma. Youth are referred through the Department of Children and Families (DCF). An Awake Overnight Assistant Residential Supervisor plays a vital role in supporting youth development by creating a safe, structured, and therapeutic environment. Staff mentor and guide youth in developing life skills, building social and interpersonal competencies, and engaging in their communities. The ultimate goal is to prepare youth for successful transitions back into the community and towards greater independence.

Requirements

  • Experience with adolescent population preferred.
  • Excellent written and verbal communication skills
  • Valid U.S. driver's license and reliable transportation required

Responsibilities

  • Lead overnight shifts
  • Administrative oversight of daily tasks and procures.
  • Provide direct supervision and support to youth in a residential setting
  • Remain awake throughout the entire shift and conduct routine bed checks.
  • Maintain a safe, supportive, and structured environment
  • Serve as a positive role model, encouraging healthy decision-making
  • Support youth with life skills, social-emotional development, and daily routines
  • Engage in crisis intervention and de-escalation when necessary
  • Collaborate with team members to ensure quality care and programming

Benefits

  • Medical, Dental & Vision Insurance (multiple plan options)
  • 403(b) Retirement Plan with potential employer match
  • 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
  • Company-Paid Life & Long-Term Disability Insurance
  • Tuition Reimbursement (up to $2,500 per year)
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Programs (EAPs)
  • Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
  • Employee Referral Bonus Program
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