AVP, Supplier Risk & Analytics Program Manager

Synchrony•Olde West Chester, OH

7d•$90,000 - $155,000•Hybrid

About The Position

The AVP, Supplier Risk & Analytics Program Manager is a senior member of Synchrony’s Supplier Due Diligence, Quality Assurance & Analytics team. The role reports to the VP, Supplier Evaluations, QA and Analytics Leader and helps mature supplier due diligence and quality assurance through a risk-based, data-driven approach that supports regulatory compliance and operational excellence. The position partners with Supplier Evaluation Specialists and teams across risk disciplines to validate core program components, improve execution, and ensure compliance with regulatory requirements. The role supports supplier managers through simplified expectations and training, and works with risk, government, supplier management, governance, and control teams on supplier risk assessment, execution, and testing. It contributes to data-driven dashboards and committee materials, oversight routines, emerging-risk identification, and escalation frameworks. The position also partners with the Technology Solution Admin team to develop business requirements that enhance, simplify, and innovate the Supplier Risk Management Program. Synchrony offers the option to work from home near a Hub or from an office. The role requires commuting to the nearest Hub, virtual or physical, for in-person engagement activities such as regular business or team meetings, training, and culture events. Some travel or commuting may be required for these activities.

Requirements

Bachelor’s degree and at least 5 years of experience in a Compliance or Risk role; or a master’s degree and at least 3 years of experience in a Compliance or Risk role; or, in lieu of a degree, a high school diploma or GED and 8 or more years of experience in a Compliance or Risk role.
At least 3 years of experience at a bank, financial institution, or credit card company.
Experience in regulatory compliance, second-line oversight functions, vendor resiliency, exam and audit exposure, risk and issue management, and supplier compliance testing.
Strong working knowledge of regulatory guidance pertaining to third-party compliance risk and risk control programs.
Experience developing business requirements for technology solutions that support program enhancements, with a focus on simplification.
Excellent interpersonal and communication skills, including the ability to engage and present effectively at all organizational levels.
Proven problem-solving skills, ability to work independently, and expertise within the relevant discipline.
Must be at least 18 years old and have a high school diploma or equivalent.
Must be willing to undergo a drug test, background investigation, and fingerprinting as part of onboarding, and satisfy Section 19 of the Federal Deposit Insurance Act.
Legal authorization to work in the United States is required; employment visa sponsorship is not available for this opening.

Nice To Haves

Bachelor’s or master’s degree in a compliance- or risk-related field, such as Business Management, Juris Doctor, Risk Management, or Supply Chain Management.
Ability to partner, collaborate, and influence across a large, multi-layered organization at all levels.
Strong decision-making and problem-solving skills, including the ability to execute and prioritize multiple workstreams or projects in a high-pressure environment.
Demonstrated compliance risk management mindset and comfort working with strong governance, documentation, and evidence expectations.
Detail-oriented, highly organized, and able to prioritize and consistently deliver accurate, high-quality work.
Strong presentation and communication skills, including experience developing leadership or committee materials and explaining complex concepts clearly.
Team-oriented approach in a fast-paced environment, with ownership and follow-through.
Ability to innovate and identify creative solutions that advance simplification and program maturity.
Project management and process improvement experience, including ability to lead discipline teams toward measurable outcomes.
Preferred but not required: Certified Regulatory Vendor Program Manager (CRVPM) or equivalent certification.

Responsibilities

Provide coaching and guidance to junior team members and support supplier evaluation specialists and leaders in managing adherence to the Supplier Risk Management Program for third-party relationships across the bank.
Lead components of supplier due diligence and ongoing monitoring maturation, with a focus on simplification, disciplined execution, and regulatory compliance.
Help mature quality assurance activities to support regulatory compliance and operational excellence, with a focus on simplification.
Develop, enhance, and maintain program documentation, including internal procedures and external-facing job aids for program participants.
Oversee specific due diligence activities, such as fourth-party, background, reputational, or insurance evaluations, in collaboration with subject matter experts across risk disciplines.
Support and enhance oversight routines, emerging-risk identification, and escalation frameworks aligned with regulatory standards for supplier risk management.
Collaborate with Legal, Compliance, Operational Risk, Internal Audit, and Source to Pay partners to support program alignment and compliance.
Partner with the Technology Solution Admin team to develop business requirements that enhance, simplify, and innovate the Evaluation and Ongoing Monitoring portions of the program.
Work with Compliance to enhance compliance-related Supplier Management Program components, such as assigning laws and regulations to supplier relationships and documenting controls to hold suppliers accountable, and drive consistent execution.
Independently manage assigned portfolios and workstreams, set priorities, communicate tradeoffs, and deliver measurable results within deadlines and quality standards.
Perform other duties and special projects as assigned.