AVP Strategic Operations Integration and Execution (Legal and Compliance)

ManulifeWaterloo, ON
CA$129,800 - CA$241,200Hybrid

About The Position

This role is part of the Law and Compliance (L & C) Strategy & Operations function and reports to the Deputy General Counsel, L&C Strategy & Operations. The AVP, Strategic Integration and Execution plays a critical leadership role in advancing the effectiveness, alignment, and execution of the Strategy & Operations function. The role works closely with senior leaders responsible for Strategic Integration, Data & Technology, and Operations Enablement to ensure priorities are clearly defined, well-integrated, and delivered effectively in support of L&C and enterprise objectives. This position contributes to shaping the Strategy & Operations vision and roadmap, strengthening alignment across focus areas, and supporting the successful delivery of transformation and operational initiatives.

Requirements

  • 12+ years of experience in legal, compliance, or regulated environments, including leadership roles in strategy, operations, or transformation
  • Strong understanding of legal function operations and industry dynamics
  • Experience leading complex, cross-functional initiatives and delivering against strategic priorities
  • Demonstrated ability to influence and align senior stakeholders
  • Strong analytical, problem-solving, and executive communication skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Proven ability to foster growth and development of team member skills and capabilities
  • University degree in Business, Law, Finance, Public Policy, or a related field required

Nice To Haves

  • Experience in legal operations and compliance, including technology, data, AI, and process enablement
  • Experience as a lawyer working in global or multi-regional environments
  • Background in strategy, consulting, or enterprise transformation
  • Familiarity with data, analytics, AI, and digital enablement capabilities
  • Advanced degree (e.g., MBA, JD/LLB, or Master’s in a related discipline) strongly preferred
  • Advanced Legal domain knowledge or experience required
  • Compliance domain expertise or demonstrated experience operating in a regulated industry considered an asset
  • Education or demonstrated capability in data, analytics, technology, or digital transformation is considered an asset
  • Relevant professional designations or certifications (e.g., PMP, Lean Six Sigma, Prosci, Change Management) are considered an asset

Responsibilities

  • Partner with the Deputy General Counsel, L&C Strategy & Operations to define and evolve the function’s vision, mandate, and strategic priorities.
  • Support development and maintenance of integrated annual and multi-year strategic plans.
  • Ensure alignment of Strategy & Operations initiatives with L&C and enterprise strategies and objectives.
  • Drive coordination and alignment across key focus areas, including: Strategic Integration, Data and Technology and Operations Enablement.
  • Ensure initiatives are connected across planning, data, and execution layers to support coherent outcomes.
  • Identify interdependencies, overlaps, and opportunities for alignment across initiatives and teams.
  • Support the advancement of key transformation initiatives within Strategy & Operations focus areas, including: Technology and digital enablement initiatives, Data and analytics capabilities, Process and operating model improvements.
  • Promote consistent approaches to initiative planning, governance, prioritization, and execution within the Strategy & Operations team and across L&C.
  • Ensure initiatives are structured to deliver measurable outcomes aligned with business objectives.
  • Support alignment with key stakeholders across L&C, including legal leadership, business, technology, risk, finance and AI partners, and enterprise functions.
  • Support engagement approaches that enable clarity of priorities, alignment of expectations, and effective delivery of initiatives.
  • Actively contribute to or lead resolution of complex or inter-functional and cross-functional issues impacting Strategy & Operations initiatives.
  • Establish and support continuous improvement of frameworks for: Initiative prioritization and sequencing, Resource alignment across competing priorities and Performance tracking and reporting
  • Oversee development and continuous improvement of executive-level reporting, dashboards, and materials to provide transparency on progress and outcomes.
  • Support ongoing evaluation and refinement of priorities and resource alignment based on evolving business needs.
  • Promote consistent use of frameworks, tools, and methodologies across the Strategy & Operations and L&C function.
  • Support adoption of leading practices in strategic planning, data-driven decision-making, and transformation execution.
  • Contribute to the evolution of operating models and approaches that enhance efficiency, effectiveness, and scalability.
  • Support development of team skills and capabilities.
  • Partner with the Deputy General Counsel to drive execution of the Strategy & Operations and L&C workforce, technology, AI etc. roadmaps.
  • Lead development of executive materials, strategic updates, and communications to enable effective decision-making.
  • Own and advance key cross-functional initiatives, ensuring alignment, momentum and delivery outcomes.

Benefits

  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
  • financial education and counseling resources.
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
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