AVP Operations Manager

South Story Bank and Trust•Huxley, IA

4d•Onsite

About The Position

At South Story Bank & Trust, we are helping our communities, businesses and customers write their own stories through financing, banking, re-investing in our communities and giving back. We foster a collaborative, progressive environment where dedicated professionals can build rewarding careers while making a tangible impact in the community. Position Overview We are seeking an experienced and collaborative Assistant Vice President (AVP) Operations Manager to lead and enhance our bank’s operational functions. This position plays a critical leadership role in ensuring efficient, compliant, and customer-focused operations while supporting the strategic goals of the bank. The ideal candidate will bring strong management experience, a solid understanding of banking operations, and the ability to effectively lead teams, drive projects, and collaborate across departments. Experience in Deposit Operations is strongly preferred, and Treasury Management knowledge is a plus.

Requirements

Minimum five years of banking operations experience, preferably in Deposit Operations or Treasury Management, with at least two years proven leadership experience in Treasury Management, Banking Operations, or related financial services.
Bachelor’s degree in finance, accounting, business administration or related field preferred.
Strong knowledge of electronic banking platforms, risk management, and regulatory compliance with demonstrated ability to lead bank-wide projects from planning and implementation through execution and follow up.
Ability to lead cross-functional teams and manage complex projects in a dynamic environment.

Nice To Haves

Experience in Deposit Operations is strongly preferred
Treasury Management knowledge is a plus
Accredited ACH Professional (AAP) certification or Certified Treasury Professional (CTP) designation preferred.

Responsibilities

Provide leadership and oversight for Deposit Operations and Treasury Management functions, ensuring efficient operations, regulatory compliance, and exceptional customer service.
Develop, implement, and maintain operational policies, procedures, and controls that support operational accuracy, risk management, and audit readiness.
Build strong relationships with customers, vendors, and internal stakeholders through proactive communication.
Lead strategic initiatives, process improvements, technology enhancements, and bank-wide projects that improve efficiency and support organizational goals.
Prepare and analyze operational reports, identify trends, and recommend solutions to enhance service quality, mitigate risk, and control costs.
Supervise, coach, and develop Deposit Operations and Treasury Management staff, including performance management, training, and workload delegation.