AVP of Palliative Care

Empatia•Pensacola, FL

2d•Onsite

About The Position

Lead with Compassion. Operate with Excellence. Elevate Palliative Care. We’re looking for an experienced Area Vice President of Palliative Care to lead the strategic development, regulatory compliance, and clinical excellence of our growing programs. This role is ideal for someone who thrives in a multi-site, fast-paced healthcare environment and wants to make a measurable impact on the quality of life for patients and families navigating serious illness.

Requirements

5+ years of leadership experience in healthcare operations, with 3+ years in palliative or hospice care strongly preferred.
Strong knowledge of state and federal healthcare regulations, HR practices, and clinical delivery systems.
Proficient in data-driven decision-making, quality improvement programs, and EMR systems.
Excellent communication and collaboration skills across executive, field, and interdisciplinary teams.
Strong follow-through, task prioritization, and problem-resolution skills.
RN degree highly preferred; Bachelor's degree in Healthcare, Business, or related field considered.
Active, unencumbered RN license in state of residence required (if RN).
Valid driver’s license and automobile liability insurance coverage.
Intermediate proficiency in Excel and PowerPoint
Comfortable reviewing and interpreting clinical and operational data
Familiarity with budget development, HR systems, and operational reporting tools

Nice To Haves

Experience with EMR electronic charting platforms is a plus.

Responsibilities

Direct and coordinate day-to-day operations across multiple palliative care locations.
Implement and evaluate policies, procedures, and workflows that drive clinical excellence and regulatory compliance.
Oversee systems operations, admissions, payroll, staffing models, and business plans.
Ensure full compliance with state, federal, and accrediting body regulations (e.g., CMS, licensure, certifications).
Supervise administrative adherence to policies and procedures required for audits, surveys, and inspections.
Maintain updated regulatory documentation and lead proactive compliance reviews.
Manage financial performance, including budgeting, revenue development, and cost-effectiveness.
Drive census growth and expand market presence through referral relationships and brand visibility.
Partner with corporate leadership on performance benchmarks and strategic planning.
Lead the delivery of high-quality palliative care services in homes, nursing facilities, and other care settings.
Ensure excellence in patient/family services, interdisciplinary care coordination, and caregiver support.
Champion a culture of empathy, dignity, and holistic care.
Act as the official spokesperson for palliative care in the community.
Establish and maintain strong referral relationships with hospitals, physicians, skilled nursing facilities, and other healthcare organizations.
Represent the company in media engagements, public events, and professional forums.
Supervise leadership and field staff, promote ongoing education and development, and foster high-performing teams.
Ensure implementation of human resource policies, training programs, and workforce planning.

Benefits

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)