AVP of Mortgage Loan Origination

VERVE A CREDIT UNION•Oshkosh, WI

12d•Onsite

About The Position

The AVP Mortgage Loan Origination is responsible for driving mortgage growth through high-impact leadership, coaching, and sales strategy. This role leads and develops a team of Mortgage Advisors across multiple markets with a focus on increasing team production, strengthening pipeline discipline, and creating the conditions for consistent, sustainable volume growth. This leader plays a critical role in advancing Verve’s Digital First. Relationship Always. Strategy, ensuring a seamless, compliant, and consultative mortgage experience from application through closing. Success in this role is defined by overall team production, member experience, coaching effectiveness, sales execution, and strong cross-functional partnership.

Requirements

Bachelor’s degree in business, finance, or a related field preferred (experience may be substituted).
Minimum of five (5) years of residential mortgage origination, mortgage sales leadership, or related mortgage production experience required.
Minimum of two (2) years of leadership, coaching, or team lead experience required.
Maintain required licensing (NMLS)
Ability to lead, inspire, and develop a sales team while fostering accountability and engagement.
Deep knowledge of mortgage products, origination processes, secondary market requirements, and regulatory compliance.
Strong ability to lead team production, strengthen pipeline discipline, and coach for increased volume.
Commitment to consultative, relationship based service.
Strong judgment related to lending risk, documentation standards, and regulatory adherence.
Connects market opportunities, team activity, and daily execution to Verve’s growth and member experience strategy.
Effective internal and external partner development.
Clear, confident communicator across all levels.
Balances speed, quality, and consistency.

Nice To Haves

Prior experience within a credit union or community-based financial institution strongly preferred.

Responsibilities

Lead, coach, and develop Mortgage Advisors to achieve production, pipeline, and member experience goals
Establish clear expectations, conduct regular coaching and performance reviews, and build a high-performing, accountable team
Support recruiting, onboarding, and ongoing development to strengthen team capability and bench strength
Lead team-level mortgage production strategy to increase application volume, funded loan volume, and overall market impact
Coach Mortgage Advisors on sales activity, pipeline management, referral development, and consultative member conversations
Identify opportunities to strengthen referral channels, improve conversion, and remove barriers that limit production growth
Monitor team and individual production, pipeline health, sales activity, and key performance metrics to ensure team goal achievement
Use data and reporting to identify trends, inform coaching, adjust strategy, and drive higher team production
Contribute to mortgage sales strategy, market growth, and cross-functional initiatives
Support incentive plan alignment by reinforcing team-based production outcomes and reducing conflict between personal production and leadership responsibilities
Ensure a seamless, timely, and transparent mortgage experience from application through closing
Partner with operations and underwriting teams to improve efficiency and reduce process friction
Serve as an escalation point for complex member or loan situations
Ensure adherence to all mortgage regulations, internal policies, and ethical origination practices
Maintain required licensing (NMLS) and reinforce compliance standards across the team
Promote accurate, complete, and compliant loan application practices
Partner across the organization to strengthen referral channels and member relationships
Communicate performance trends, risks, and opportunities to senior leadership
Represent Verve in the community and industry as needed.
Additional duties as assigned.