AVP, Loan Administration Manager

Tradition Capital Bank•Edina, MN

2d•$79,000 - $118,000

About The Position

You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on one simple idea: strong one-on-one relationships. We place our people in the right seats and position our employees to do what they love. Every person and every role matters: when we function together as One Team, we achieve extraordinary results. As each other’s raving fans, we reach across titles and organizational structure to encourage one another. Here at Tradition, we believe that when people work together with shared values and an open mind, anything is possible. Tradition is always in the making; join us in celebrating our roots and being a part of what’s next. The AVP, Loan Administration Manager directly oversees all Loan Administrators and is responsible for the oversight of all loan administrative duties, which provide support to the production teams through loan documentation, booking and servicing. This role maintains a keen awareness in compliance with established policies and procedures which are consistent with our Client Service Standards.

Requirements

A role model for our core values: Do the Right Thing, G.S.D. (Get Stuff Done), One Team, and Give Generously
Demonstrated commitment to defect free, timely, and caring client service
Able to perform at a high level in a fast-paced environment
Flexible to change in a growing organization
Demonstrate a high level of organization and attention to detail
Able to prioritize and manage multiple projects/tasks
Self-motivated and persistent in following through
Excellent verbal and written communication skills
Ability to read and interpret documentation such as operating and procedure manuals
Proficient at Microsoft Excel, Word, Outlook and PowerPoint; strong technical ability
Demonstrated collaborative work style and respect for others
An independent, quick learner
Demonstrated self-motivation and resourceful work ethic
Is accountable for demonstrating compliance with the Bank Secrecy Act, Privacy of Consumer Financial Information and all other federal and state rules and regulations as it pertains to their position at the bank.
A bachelor’s degree from a college or University and 7-10 years of experience in banking (Loan Administration, Loan Documentation, and Loan Servicing) with at least 5 years in a supervisory role.

Nice To Haves

An ideal candidate will also have 7-10 years of experience using Fiserv and LaserPro; or an equivalent combination of education and experience.

Responsibilities

Leadership, Management & Accountability (LMA): Leads, manages, and holds Loan Administrators accountable for achieving agreed-upon commitments and demonstrating a One Team mentality. Demonstrates a relentless obsession with values, alignment, customer service, focus, simplicity and clarity. Maintains a strong leadership presence, motivating staff and building commitment to the bank’s priorities and direction. Works in collaboration with the SVP Loan Operations/Administration Manager to identify staffing and related budget to meet business needs.
Staff Development: Serves as an expert resource for Loan Administrators. Supports the development of loan administration team by encouraging direct contact with bank’s core processing vendors (LaserPro and Fiserv Navigator) as related to loan administration, problem resolution, loan processing, payment processing, etc. Identifies opportunities for new products and collaborates with SVP Loan Operations/Administration Manager to create and implement new products.
Policies and Procedures: Works in collaboration with Loan Administration and Operations Managers and other Bank employees to create, evaluate, manage, improve, and document the Bank’s loan related policies, processes, and procedures to maximize efficiency and maintain client service.
Collaboration: Partners with various departments and leaders throughout the Bank to ensure consistent processes and procedures are developed and implemented across all effected departments. Works collaboratively across teams to identify opportunities for enhanced processes and procedures as it pertains to bank-wide and department-wide initiatives.

Benefits

Healthcare (medical with HSA, dental, and voluntary vision)
Short-term and long-term disability
Basic and voluntary life & AD&D insurance
EAP – Employee Assistance Program
Flexible spending accounts
401(k) with employer match; ability to purchase Bank stock through 401k
Paid time off & paid holidays
Family Care Reimbursement (up to $500 annually for 2025)
Wellness Time (up to 2 hours/week)
Keystone employee directed giving opportunities (annual Insight Trip opportunities, up to $500 for grants and double match dollars)